Mercedes-Benz Of Tacoma

Monica was provide best service to us. She did her best , talk with management of service department and they agree to not charge us for repair talk with management of service department and they agree to not charge us for repair More

Every one was very professional I had been looking for a car for a while. Jon listen to me and took that information and placed me in the right car. The service I had was fixing I had been looking for a car for a while. Jon listen to me and took that information and placed me in the right car. The service I had was fixing a front fender that was scuffed up when I bought it. The vendor that did the work did a great job fixing it. More

Mercedes of Tacoma has a great service team. I'm glad that they are always available for when I need them for my car service! that they are always available for when I need them for my car service! More

TRUST Trust: A five letter word that may be small, but is my biggest reason for dealing with Larson for the past 16 years. From new car sales through serv Trust: A five letter word that may be small, but is my biggest reason for dealing with Larson for the past 16 years. From new car sales through service I feel confident in their honesty. Keep up the good work! More

The guy drying my car did not seem to care when he finished. The work on the car was great. My check in gal seemed to be over loaded finished. The work on the car was great. My check in gal seemed to be over loaded More

I’m very please to work with Oscar Cerna. He takes the time to really explain to you what was done to your car. I look forward in working with him again when I bring my car back in. time to really explain to you what was done to your car. I look forward in working with him again when I bring my car back in. More

Wonderful!!!that's why buying again and again ...also Wonderful!!! that's why buying again and again ... also mr. Chris Lee care very well customer service mind even off day answered questions and touri Wonderful!!! that's why buying again and again ... also mr. Chris Lee care very well customer service mind even off day answered questions and touring... Thanks. More

Gasoline leak Monica did a good job with timing of the service and completion of the job. However, someone rifled through my glove box and disconnected the IPod I Monica did a good job with timing of the service and completion of the job. However, someone rifled through my glove box and disconnected the IPod I had there. Didn’t take anything, but had to reconnect the IPod afterwards. If they needed to do that to take care of the recall stuff or repair stuff, they should have reconnected it for me. More

A VERY ENJOYABLE EXPERIENCE WE PURCHASED OUR BRAND NEW 2020 MERCEDES FROM ARNIE MANANSALA BUT I DONT SEE HIS NAME ON THE LIST OF SALES PEOPLE. WE WERE VERY PLEASED WITH HIS PROFE WE PURCHASED OUR BRAND NEW 2020 MERCEDES FROM ARNIE MANANSALA BUT I DONT SEE HIS NAME ON THE LIST OF SALES PEOPLE. WE WERE VERY PLEASED WITH HIS PROFESSIONAL WAY OF DEALING WITH US. More

Experience We ended up purchasing our vehicle at the end of lease which went fine. They gave us a temporary plate for the vehicle and said the new plates wo We ended up purchasing our vehicle at the end of lease which went fine. They gave us a temporary plate for the vehicle and said the new plates would be available in about a month. About a month later they call and say the plates are ready. (They didn’t offer to mail them to my home). So we made the trek to the dealership and picked them up in the sales department and the girl said I had to go to the service department to get them put on. So I went back there and lucky me no one in line with 4 or 5 reps standing behind their computers. I asked if someone could slap on my plates while I was there. They said yes but it would be 10-15 minutes. Then I asked if I could borrow a screw driver and do it myself....same answer. So a little peeved we left. So the experience being a minor annoyance made me think, is this the way it will always be when I come in for service? Why have the customer come in to get their plates? Is Larson too cheap to mail them? Should I have my maintenance done elsewhere? More