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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

October 06, 2022

They (Chris) were quick to respond and help with any questions we had. They got things done fast. More

by INEUIY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Oct 07, 2022 -

Mercedes-Benz Of Tacoma responded

Here at Mercedes-Benz Of Tacoma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 06, 2022

Great experience! Everyone was very nice and helpful without being pushy! Thanks Ana, you rock! More

by AHEGGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gerard, Jordan Delong, Emil Zakhrabov, Jose Alberto
Oct 07, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 05, 2022

Customer service really wasn’t something I was impressed with towards the end…. I called probably 6 times the 2nd day of my van only having to get a 60,000 mile service. I just wanted to know when my van wo More

by Jennifer.bunkelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The name of the person is not listed
Oct 05, 2022 -

Mercedes-Benz Of Tacoma responded

Jennifer, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

October 03, 2022

Vlad listened to me. I am an xxx so to have a sales rep allow me to do the deal my way was very important. I walk off lots all the time when tried to be pushed. As a prof More

by bharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladislav Lala
Oct 04, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 03, 2022

Service was excellent. Personnel was very friendly and efficient. I would recommend to my friends. More

by EARL.KLEIST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Jerry Podgorski
Oct 04, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

September 29, 2022

It's refreshing to have sales people as excited about cars as we are, and who not only earn trust, but give it too. From the initial contact, unaccompanied test drive (rare with cars of this caliber!), t More

by HCB1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jose Alberto, Tomari Bates
Oct 02, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

September 28, 2022

Tacoma Benz was welcoming , and delivered top notch hassle free service to me and my family. More

by Mrcmparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Emil Zakhrabov, Jose Alberto, Jerry Podgorski, Tomari Bates
Sep 29, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

September 27, 2022

Always good service. Everyone is courteous and professional. I will continue to use them for work on my sprinter. More

by TRUMARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Jerry Podgorski
Sep 27, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for sharing your service review! It's a pleasure to know that Jerry, Monica, and our team provided you with such excellent assistance. We hope to see you again! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

September 21, 2022

Giovanni is an amazing asset to Mercedes Benz. Great service, pleasant and knowledgeable. I appreciate him and his team taking care of my cars. More

by JGOSSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Sep 23, 2022 -

Mercedes-Benz Of Tacoma responded

We are very happy to hear Giovanni provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

September 21, 2022

The level of trust and professionalism between Brandon, Jared, and Scott is why I will again buy my next car here. My G-Wagon is so adorable and Brandon and his team made the selection, purchase, and set More

by laraherrmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott or Steve:), Brandon Kindle, Jared Grant
Sep 23, 2022 -

Mercedes-Benz Of Tacoma responded

Lara, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new G-Wagon! If there is anything else Jared and Brandon can do to assist you, please do not hesitate to let us know. We are always happy to help! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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