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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

August 05, 2022

Gary is an excellent salesperson. Very professional, courteous, knowledgeable and great communicator. He is definitely an asset to your organization. We are extremely happy with th More

by EVA96224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson, Andrew Falsetta, Emil Zakhrabov
Aug 06, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma, Eva. We appreciate your feedback. We're glad to hear that Gary was able to help, and we hope to see you again. Congratulations on your new purchase, Eva! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

August 04, 2022

The customer experience was top notch and everyone was very kind and professional. There was no pressure sales or pushy sales staff. The even walked me through how to use everything in the car. My whole More

by DKCURTIS5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Falsetta, Emil Zakhrabov, Owen Stockbauer
Aug 05, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

August 03, 2022

I wish they explained a little better about what they are changing me for. I mean what is 7635-C? More

by kbholley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Aug 06, 2022 -

Mercedes-Benz Of Tacoma responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jerry Podgorski Service Manager (253) 778-7326 jerrypodgorski@looklarson.com

August 03, 2022

Tamari was our sales person and he was great. He answered all our questions and was patient with us. Jose made the experience smooth and understandable. Scott was thorough and easy to understa More

by DENNISHALL1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person -- Tamari, Brandon Kindle, Jose Alberto
Aug 04, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to write this review, Dennis! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz Of Tacoma are glad to have you as a customer. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

August 02, 2022

Super difficult to get anyone on the phone to set up service or complete a service request. More

by ROBDBRRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
Aug 06, 2022 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to me directly. Jerry Podgorski Service Manager (253) 778-7326 jerrypodgorski@looklarson.com

August 02, 2022

Amanda was great she did a good job for your company. I would recommend her to anybody with a Mercedes. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Monica Saechao
Aug 03, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you, Bob, for your business and this review. We're happy to hear Amanda was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

July 29, 2022

They were nice and quick the people there were friendly and polite I never felt rushed More

by ERICJORDAN235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Emil Zakhrabov
Jul 30, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

July 29, 2022

Amanda Hares was my service advisor, and is a consummate professional. My car was towed in to the dealer via MBUSA Roadside Assistance. She was able to me into an impossible schedule in her end, as well as More

by JPNJUGUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hares
Jul 30, 2022 -

Mercedes-Benz Of Tacoma responded

It's great to hear that Amanda and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz Of Tacoma, we hope to see you again! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

July 28, 2022

Service was excellent. Dealer did the booster recall and even washed the car for free. It was all done in a timely manner. Unfortunately shortly after I left the dealer, th More

by Heknigge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Podgorski
July 28, 2022

They were able to provide the vehicle I needed, at a good price considering the time we’re living in, and a great rate for me considering it was my very first purchase from a dealer. Smart and kind and easy More

by Seroga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladislav Lala, Roger Carlson.
Jul 30, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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