Mercedes-Benz of Akron

Derek Stone made the purchasing experience unlike the typical characterization of car salespersons. Speaking the truth regarding the utility of the options availabe and practicing the art of listening we typical characterization of car salespersons. Speaking the truth regarding the utility of the options availabe and practicing the art of listening were two traits of salesmanship that were the keys to the sale. More

Everything part of the car buying process was great. Just wished they would be open an hour later since it’s almost summer and that would help customers get there after finishing work. Just wished they would be open an hour later since it’s almost summer and that would help customers get there after finishing work. More

My buying experience at this dealership, especially with Derek Stone was second to none. Excellent communication & honesty. I will be back. Derek Stone was second to none. Excellent communication & honesty. I will be back. More

Our experience at Mercedes-Benz of Akron was fantastic. All of the people we met with are True professionals even the owner came over to make sure that we were completely satisfied All of the people we met with are True professionals even the owner came over to make sure that we were completely satisfied More

I purchased my AMG GLE53 in June of 2024, and Adam was my sales person. He was knowledgeable, and knew exactly what I needed to do to fall in love with that car. I’ve had two services done now and worked wit sales person. He was knowledgeable, and knew exactly what I needed to do to fall in love with that car. I’ve had two services done now and worked with Julianna both times. She is professional, kind and understanding. The concierge service that is available is amazing. The drivers have all been so kind and courteous. I was in an Audi before this, and would 100% say the service and this beautiful car have made me a lifelong customer! More

Working with Anna in service unlike other Mercedes-Benz dealerships and service representatives. Understands customer needs, keeps updated, and works with mechanics to explain and diagnose issues. Excell dealerships and service representatives. Understands customer needs, keeps updated, and works with mechanics to explain and diagnose issues. Excellent. More

Nate was great, the sale went smoothly I can only say good things about the sales process. My choice of vehicle is another story I purchased a pre-owned Volvo which I will never do again. Volvo dealers a good things about the sales process. My choice of vehicle is another story I purchased a pre-owned Volvo which I will never do again. Volvo dealers and support are terrible to work with. More

It was best I have ever had. I’m 76 and bought many cars. Go ganley. Go Mr stone I’m 76 and bought many cars. Go ganley. Go Mr stone More

Derek Stone is awesome! So easy to work with, reliable and so knowledgeable! Everyone has been so responsive - the maintenance dept is great to work with too! So easy to work with, reliable and so knowledgeable! Everyone has been so responsive - the maintenance dept is great to work with too! More