Mercedes-Benz of Akron

Sub-par buying experience 2013 CPO GL550 Buying on the internet not recommended here. My 2013 CPO GL550 needed significant cosmetic and mechanical work after I bought it - significant additio Buying on the internet not recommended here. My 2013 CPO GL550 needed significant cosmetic and mechanical work after I bought it - significant additional money and time spent. Not something you expect from a CPO at this price. Zero post sales support - rep did not return email or phone calls. I own both a CPO Audi and BMW (also bought over the internet) - I would rate my buying experience here at the bottom. Not sure if it's Mercedes in general or just this dealership. More

Exceptional experience in purchasing a vehicle Nathan L Beaver and his brother John, who worked across the street at Ganelys other dealership in Akron, Ohio made my purchase of a new vehicle a c Nathan L Beaver and his brother John, who worked across the street at Ganelys other dealership in Akron, Ohio made my purchase of a new vehicle a calming and delightful experience. I can't recommend anyone better to deal with than Nathan Beaver, he was attentive, polite , and very helpful. The Ganley dealership in Akron is a great place to buy a vehicle. Sincerely, Linda Gross More

professional, helpful, refreshing, classy Jim B. was relaxed, friendly and helpful. He showed us the basics of how the vehicle operated and set us loose on a test drive. He knew the vehicle Jim B. was relaxed, friendly and helpful. He showed us the basics of how the vehicle operated and set us loose on a test drive. He knew the vehicle would sell itself and it did! This was our first Mercedes -Benz dealership shopping experience and we see a long and healthy relationship moving forward. It is refreshing to have fun buying a vehicle! We also go to meet Brian M. who operates this and several other locations of Ganley auto. Brian was professional, personable and clearly sets the tone at Mercedes-Benz of Akron. More

He was very professional and listened to our needs. Derek was not pushy and very patient and went out of his way to explain everything about the car. Derek was not pushy and very patient and went out of his way to explain everything about the car. More

Dave was very friendly right from the start of our experience. He was super knowledgeable about the vehicle we were test driving and even when we told him we wanted to check out other cars he gave us experience. He was super knowledgeable about the vehicle we were test driving and even when we told him we wanted to check out other cars he gave us a referral. My wife and I knew we had to buy from him. Everyone else from the sales manager to the finance manager was so nice and we felt very comfortable buying a car from them. We would send anyone we know out there because of the experience we had. More