Mercedes Benz of Albuquerque
Albuquerque, NM
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I came in without and appointment as I was from out of town and had experienced a battery fault. Nile did an awesome job of working me in and diagnosing the problem. I was very satisfied with the servic town and had experienced a battery fault. Nile did an awesome job of working me in and diagnosing the problem. I was very satisfied with the service provided. More
Tried to charge me for diagnostic work for a problem they haven’t solved in 3 visits with no explanation. Scratched my front bumper and have not heard from manager in the resolution. Probably will not return haven’t solved in 3 visits with no explanation. Scratched my front bumper and have not heard from manager in the resolution. Probably will not return. More
The Audi service department treats customers with respect. Videos are provided showing the repair or maintenance in progress. A complimentary wash is always offered. I suspect all 3 dealerships (Au respect. Videos are provided showing the repair or maintenance in progress. A complimentary wash is always offered. I suspect all 3 dealerships (Audi, Porsche, Mercedes) offer the same courtesies More
I got a flat on a road trip from Colorado to Arizona, an hour past Albuquerque. Someone was right there to great the tow truck driver and then escort :me to Javier who took excellent care of me. I got the v hour past Albuquerque. Someone was right there to great the tow truck driver and then escort :me to Javier who took excellent care of me. I got the van to my hotel and when I realized I'd left my suitcase in the car, Javier had someone bring it to the hotel pronto. The van picked me up the next day when my car was ready (tire was not in stock) and I was back on the road by 1:00. Javier kept me updated on my car's status frequently. Great service! More
Porsche of Albuquerque has gone out of their way to accommodate me as a customer in a way I’m not a custom too, I wish every Porsche dealership treated me this way. accommodate me as a customer in a way I’m not a custom too, I wish every Porsche dealership treated me this way. More
Always excellent professional Porsche of Albuquerque service under the guidance of Nile J Reneker, Certified Brand Ambassador Service Advisor, and associates. Tour de force. Touche! service under the guidance of Nile J Reneker, Certified Brand Ambassador Service Advisor, and associates. Tour de force. Touche! More
My experience with the sales person (Marcel Garcia) was exceptional. He was knowledgeable and attentive. The rest of the staff was well above average also. exceptional. He was knowledgeable and attentive. The rest of the staff was well above average also. More