Mercedes-Benz of Alexandria

Very Satisfactory excellent Got excellent service and outstanding customer service. My advisor always upon request gives the job/repair cost estimates which is a plus and upon co Got excellent service and outstanding customer service. My advisor always upon request gives the job/repair cost estimates which is a plus and upon completion will go thru the invoice and explain any recommendation if any by the technician for the next schedule service. Highly recommend my advisor to my friends. More

Outstanding Service Mr. Daniels was very professional and very thorough. He explained everything along the way and he took the time to explain any concerns I may have had Mr. Daniels was very professional and very thorough. He explained everything along the way and he took the time to explain any concerns I may have had. He truly provided outstanding service. I will highly recommend him to others. Ms.Chantel also provided excellent customer service with a smile and that truly makes a difference. More

Could not be better. My service rep (Jack Lindeman) could not do a better job taking care of me and my CLA45. He greets me by name and takes care of my car and keeps infor My service rep (Jack Lindeman) could not do a better job taking care of me and my CLA45. He greets me by name and takes care of my car and keeps informed of the process. All I have needed was regular maintenance and everything has been done perfectly. More

"Mr. Moore Excellent Service" I have purchased several cars from "Mercedes-Benz of Alexandria", and my "Sales Person" has always been Mr. Moore. He's a car "EXPERT!" I have always I have purchased several cars from "Mercedes-Benz of Alexandria", and my "Sales Person" has always been Mr. Moore. He's a car "EXPERT!" I have always been pleased with his car recommendations. More

I will not return for service I was told that i needed brakes and rotors. I had a gut feeling that i was being mislead. I took my car to another mechanic and was told that my brake I was told that i needed brakes and rotors. I had a gut feeling that i was being mislead. I took my car to another mechanic and was told that my brakes were fine. I felt that my lack of knowledge about mechanics and my gender (women) made me a victim of discrimination. More

2nd car we purchased is good Our 15 yr old ML was traded for a GLC 300. Fine car. Good service dept when we looked for a replacement we knew MB of Alex was the place to shop Our 15 yr old ML was traded for a GLC 300. Fine car. Good service dept when we looked for a replacement we knew MB of Alex was the place to shop More

mr boatwright great service Mr boatwright always give such informative and curtious service.he has an honest nature about him.when you leave you really feel greatly satisfied an Mr boatwright always give such informative and curtious service.he has an honest nature about him.when you leave you really feel greatly satisfied and compleet. More

Great Service Under Dave Johnson Whenever I bring my car in for service, Malike makes it a painless experience. The technicians are excellent and I have never had any issues with thei Whenever I bring my car in for service, Malike makes it a painless experience. The technicians are excellent and I have never had any issues with their performance. I am always exceedingly pleased. They take great care of my car. I will never go anywhere else for my car purchases or service. More

Excellent service from a confident salesperson The demo was thorough; no question was left un-answered and several anticipated; purchase and lease scenarios were presented tailored to fit my financ The demo was thorough; no question was left un-answered and several anticipated; purchase and lease scenarios were presented tailored to fit my financial goals, the follow-up during car selection was complete; supporting personnel were efficient. The entire intro-to-sale experience at the dealership progressed at a pace that I was comfortable with. After several years looking and waiting for the right vehicle, Natalie and the Mercedes Benz GLC 300 4MATIC sealed a deal. I think Natalie was as pleased for me as I was to have found the perfect luxury SUV. She definitely earned the sale and I told her that. She was the right salesperson for me. More

Excellent Technician . Xavier was assigned as my technician and he cordial and helpful. I brought my car in for a starter recall issue. I was in and out within 90 minutes. Xavier was assigned as my technician and he cordial and helpful. I brought my car in for a starter recall issue. I was in and out within 90 minutes. More