Mercedes-Benz of Alexandria

Alvin Daniels always exceeds expectations! Alvin Daniels is superb in his delivery of customer service. He's gracious, attentive, responsive, and reliable. Both my husband and I have purchased Alvin Daniels is superb in his delivery of customer service. He's gracious, attentive, responsive, and reliable. Both my husband and I have purchased cars from him and recommend him to friends and family. More

Awesome experience Awesome experience. I would definitely recommend to others. Everyone involved worked extra hard to accommodate my personal need after three visits to Awesome experience. I would definitely recommend to others. Everyone involved worked extra hard to accommodate my personal need after three visits to dealer. Natalie is new to the dealership but has much experience and brand knowledge. More

Car Buying Service with Alvin Daniels I have purchased (4) Mercedes from this dearlership and always have the most utmost professional experience. Alvin has been my Sales Person each time I have purchased (4) Mercedes from this dearlership and always have the most utmost professional experience. Alvin has been my Sales Person each time and always takes great care of me!!! I will continue to purchase cars from this dealership and Alvin Daniels. More

Alvin Daniels is awesome! Alvin and his team worked with me to convert the negative equity I had in my fimamced vehicle into a suitable lease moving forward. I appreciate his h Alvin and his team worked with me to convert the negative equity I had in my fimamced vehicle into a suitable lease moving forward. I appreciate his high level of engagement and knowlesge of the process. More

Extremely professional and pleasant experience! Mr. Alvin Daniels made our first visit to this dealership exceptional. Considerate and professional; he afforded us more than sufficient information a Mr. Alvin Daniels made our first visit to this dealership exceptional. Considerate and professional; he afforded us more than sufficient information and space to arrive at a comfortable decision. No pressure to push us in a direction we did wish to proceed or offer us something we did not need. He displayed a strong knowledge of the product lines and placed a greater emphasis on customer satisfaction rather than the sale. While my wife and I were merely visiting the showroom to view a few models, we ended up leasing two models that afternoon with Mr. Daniels. Conscientious before and after the sale, I strongly recommend you seek him out by name when visiting Mercedes-Benz of Alexandria. More

New Benz bought from Natalie Natalie was amazing. She was attentive, intuitive and thorough throughout the process. She even got me out of the parking lot to assist me. Thanks Natalie was amazing. She was attentive, intuitive and thorough throughout the process. She even got me out of the parking lot to assist me. Thanks More

Alvin Daniels is the ONLY reason I continue to lease a car I started leasing a MB, small SUV a few years ago. I'm not one of these people that has to drive a new car every few years. I initially made the cha I started leasing a MB, small SUV a few years ago. I'm not one of these people that has to drive a new car every few years. I initially made the change because the car I was driving was 10 years old and I needed the updated safety features. I continue to get new cars to lease from Alvin because he is the best. He provides the kind of customer service that one rarely receives in the DMV. Whenever I have a problem - he is there to help. I had a flat tire, Called Alvin. I brushed a post in a parking garage, he helped me to get it fixed. He is just a great human being. He is INVESTED in his customers. I continue to lease from him because I'm not just getting a car. I'm getting a nice car AND peace of mind. More

Excellent He is always hepfyand plesant, I always look for him when I come to get my car service .. I wouldytrafe him for anyone else . He gets the job taking c He is always hepfyand plesant, I always look for him when I come to get my car service .. I wouldytrafe him for anyone else . He gets the job taking care off . Praise him More

Excellent service My visit to the service department was excellent. I drop-off my car to get the back taillight fix, without an appointment. Receive a loaner and my veh My visit to the service department was excellent. I drop-off my car to get the back taillight fix, without an appointment. Receive a loaner and my vehicle was serviced in the timeframe given. My service advisor was very professional and answered all the hard questions. The entire team at Mercedes-Benz of Alexandria is professional and provided outstanding service. Shout out to my sales rep, Kathy Pine, she is the best. Very professional, enjoyed the top-notch service I received during the purchase of my car. More

Great Experience I have enjoyed a great experience at Mercedes-Benz Of Alexandria in the Sales and Service side. Xavier Martinez is my Service Rep.His attention to my I have enjoyed a great experience at Mercedes-Benz Of Alexandria in the Sales and Service side. Xavier Martinez is my Service Rep.His attention to my questions and his professionalism are consistent whenever I call for service. Thank you Xavier. More