Mercedes-Benz of Alexandria

Excellent Service Thanks to Malik Sallieu for being an excellent service representative for my MB. He is very courteous, professional, always returns calls promptly and Thanks to Malik Sallieu for being an excellent service representative for my MB. He is very courteous, professional, always returns calls promptly and makes sure my MB service work is done with long waiting periods. He always explains what need to be done clearly and keeps a smile. Thank you Malik for excellent service! More

Service Excellence My wife and I both drive Mercedes Benz automobiles and have had our service work done at Mercedes of Alexandria for many years. I have nothing but pr My wife and I both drive Mercedes Benz automobiles and have had our service work done at Mercedes of Alexandria for many years. I have nothing but praise for the customer service, the quality of the work and the [professionalism of the service staff. Mr. Jack Lindeman, Assistant Service Manager, is a great representative of Mercedes of Alexandria and he goes to great lengths to insure customer satisfaction. As a retired military officer, I have a strong belief in attention to detail and that precision counts. My experience with Mr. Lindeman convinces me that those values are routinely followed in his Service Department. More

Kudos to Chantell Kirby. I am impressed with her professional and courteous manner. She was my service representative when I brought my car in for the Se to Chantell Kirby. I am impressed with her professional and courteous manner. She was my service representative when I brought my car in for the Service A during the second week of June. She thoroughly explained what this service includes. She told me that she would keep me apprised of any changes. She came to the waiting area to see if I needed anything while waiting. Afterward, she explained the worksheet to me and asked if I had any questions or concerns. After returning my fob, she escorted me to my car. She advised me to call her should I think of anything later concerning my service. More

Thank you, Malik! Thank you so much for always taking care of my car care concerns. I know that when I arrive and communicate my desires and concerns that they are add Thank you so much for always taking care of my car care concerns. I know that when I arrive and communicate my desires and concerns that they are addressed in a thorough manner. Malik listens to me and spends time working with the service techs to ensure that when I pick up the car, all of my reported issues and requests are handled. Taking the car into MB of Alexandria is a no-brainer. More

Rudy Knows Best We came from out of state to visit my son. Went to Mercedes of Alexandria to look at a pre-owned SL550. Met Rudy, a sales rep. What a great man. He an We came from out of state to visit my son. Went to Mercedes of Alexandria to look at a pre-owned SL550. Met Rudy, a sales rep. What a great man. He and his Manager, Arnold, are customer focused, knowledgeable, and very professional. Great to work with. We truly appreciated the friendly atmosphere and efficient process when we bought the car. Highly recommended. More

I want thank Mr. Avi & Mr. Arnold for making my dreams come. First, Mr. Avi & Mr. Arnold approach was extremely professional. They took every mile too complete my wish. I was very happy about purchasing from thi First, Mr. Avi & Mr. Arnold approach was extremely professional. They took every mile too complete my wish. I was very happy about purchasing from this dealership, with no hesitation. My calls was returned and they also check on my vehicle the very next day. THEY ROCK! More

Mercedes of Alexandria Rocks!!! My team advisor David Getachew is very professional and does an amazing job on any maintenace repair work needed for my 2007 S550. He is very courteo My team advisor David Getachew is very professional and does an amazing job on any maintenace repair work needed for my 2007 S550. He is very courteous and will come out within minutes of dropping off my car explaining in full detail what is necessary to correct any maintenance issues I may be experiencing. if I have to leave my vehicle for a day or so, he automatically sets me up with a loaner and I am in and out of Mercedes in no time. Once there were a few items that needed to be repaired, which in most cases may have taken more than a day, however David and his team were able to repair everything the exact same day. One of the team members even stayed past his duty time to finish up. Very pleased with the Service Department. When I picked up my vehicle, it is like brand new, washed and detailed inside; out, and I never had to take it back for the same repair issue. Excellent customer service. Mercedes Benz of Alexandria rocks!!!l More

GREAT PERSON AND DEALERSHIP THATS WHAT YALL DO,THE WORK IS GOOD COSTOMER SERVIS IS GOOD,THE CARS AND THE DEALERSHIP IS GREAT,AND DAVID IS GREAT.MY SERVIS IS ALWAYS GOOD THATS WHAT YALL DO,THE WORK IS GOOD COSTOMER SERVIS IS GOOD,THE CARS AND THE DEALERSHIP IS GREAT,AND DAVID IS GREAT.MY SERVIS IS ALWAYS GOOD More

Excellent service and great Service writer Patrick I took my MB into the service department twice Lately once for service due to mileage Recommendations. Second AC problem no Cold air return. My Se I took my MB into the service department twice Lately once for service due to mileage Recommendations. Second AC problem no Cold air return. My Service writer immediately Provided a loner and when I got home called Several times to tell me the status of the vehicle. He allayed any questions or concerns I had. What a polite gentleman he has been every Time I need Service. I have never had a More knowledgeable professional at Any Dealership in my vehicle experiences. Thank You Mercedes Benz of Alexandria for my Great service and for Patrick. Bill Livingood a truley satisfied customer. More

Friendly and Professional What can I say? When I contact Patrick in reference to service needing completed he jumps right on it. Very professional and always meets my expectati What can I say? When I contact Patrick in reference to service needing completed he jumps right on it. Very professional and always meets my expectations! More