Mercedes-Benz of Alexandria

Great services Patrick at Mercedes Benz of Alexandria was great and courteous... I always ended up coming back there because of their customer services, and I'll be Patrick at Mercedes Benz of Alexandria was great and courteous... I always ended up coming back there because of their customer services, and I'll be back!!! More

I LOVE MERCEDES OF ALEXANDRIA while on travel in Philadelphia the weekend of Feb 10th the Valet team lost my keys and I was without my car 4 days and Mr George Boatwright and the t while on travel in Philadelphia the weekend of Feb 10th the Valet team lost my keys and I was without my car 4 days and Mr George Boatwright and the team at Mercedes of Alexandria expedited the process after my car was towed to them so I could have my car before I had to travel again the week. I love this team. Customer service is amazing... Thanks So Much Grace and Peace Stephen Hurd More

Great experience with Jack If any car problems i go straight to service supervisor Jack who has a lot of years experience..i had my 2013 S550 Mercedes with engine lights on and If any car problems i go straight to service supervisor Jack who has a lot of years experience..i had my 2013 S550 Mercedes with engine lights on and i took it to jack he explains to me what was the problems and what need to be done to it.. four days letter my car running like new More

Outstanding! A fantastic dealership that always has you, the customer in mind. I would recommend them to anyone. Not only do they Excell in service, buying a car t A fantastic dealership that always has you, the customer in mind. I would recommend them to anyone. Not only do they Excell in service, buying a car through them is a great experience. More

Excellent Service and Customer Treatment We have had our E-class serviced by Jack and his team since the day we brought it home from Germany. We receive top-notch, friendly service from the m We have had our E-class serviced by Jack and his team since the day we brought it home from Germany. We receive top-notch, friendly service from the moment we call for an appointment to the moment we leave the dealership. We have recommended Mercedes-Benz of Alexandria to our MB-owning friends. More

Excellent Service I started coming to Mercedes Benz of Alexandria on the recommendation of my girlfriend who gets her car serviced here and I must say I was impressed w I started coming to Mercedes Benz of Alexandria on the recommendation of my girlfriend who gets her car serviced here and I must say I was impressed with the overall facility but the more impressive item was my service advisor Malik Sallieu. He was always available, very knowledgeable and kept me up to date on the status of my vehicle while it was being repaired. He truly is a great asset and I would not have been a repeat customer if I had not worked with him. My girlfriend and I will continue to have our cars serviced here until Malik decides to move on. More

Trade in I have always had a great experience at the Mercedes Benz in Alexander. This service department is helpful and I never had any issues with getting my I have always had a great experience at the Mercedes Benz in Alexander. This service department is helpful and I never had any issues with getting my car serviced. However the last time I traded my car in I went with a new guy named Shawn because my guy no longer worked there. Shawn never followed through with his promises. He misled us with the price and down payment. When we met with the finance person we were told that we needed to put down more money then originally stated. Once he made the deal I never heard from him again except when he called to tell me to leave a review. He was more concerned with me leaving a review than making sure I received everything I needed. I will not go through him again when I decide to trade my car in. More

Simply the best We've always serviced our cars at MB of Alexandria-why go anywhere else? They treat us professionally and courteously, always explaining what they are We've always serviced our cars at MB of Alexandria-why go anywhere else? They treat us professionally and courteously, always explaining what they are going to do before they do it as well as telling us the cost. Everything is always done perfectly with never a need to return with the same problem. Maybe most importantly, we trust them to tell us what has to be done without any fear of unnecessary work or charges. The best part of the experience is Malik who has got to be the best service rep ever. He's great! Enough said. More

My experiences with Alexandria MB has always been great. I am very pleased with my interactions with this dealership. I like the people, the service and the products. Everyone is very knowledgeable, and p I am very pleased with my interactions with this dealership. I like the people, the service and the products. Everyone is very knowledgeable, and professional. I am especially pleased with my service rep., Jack Lindman. He goes out of his way to accommodate my schedule and get me in and out very quickly. I know that if I have an issue with my car, I can go to Jack and he will take care of it. More

Great Service! I came in on a Saturday morning expecting to sit in the maintenance lounge for several hours. To my surprise, I received a loaner car and got to spend I came in on a Saturday morning expecting to sit in the maintenance lounge for several hours. To my surprise, I received a loaner car and got to spend time with my family instead! We are a one-car family, so it was very nice to spend time with the family while my Mercedes was serviced! More