Mercedes-Benz of Alexandria

Great experience! Alvin Daniels was a terrific salesman. He listened to what I wanted, got it for me, and we made a great deal. He made the closing process seamless a Alvin Daniels was a terrific salesman. He listened to what I wanted, got it for me, and we made a great deal. He made the closing process seamless and easy and did a great job demonstrating the features of the new car. I strongly recommend him. Thanks Al! More

Oustanding experience Al Davis is a rockstar. He helped me end an existing lease and get into a new vehicle quickly and easily. I got exactly what I wanted, and didn't feel Al Davis is a rockstar. He helped me end an existing lease and get into a new vehicle quickly and easily. I got exactly what I wanted, and didn't feel like I was overly "sold" or managed. Would highly recommend him. More

Execellent sales service As a long time Lexus driver shifting to a Mercedes was a leap for me. But I found the styles and options more attractive so I gave it a try. I have no As a long time Lexus driver shifting to a Mercedes was a leap for me. But I found the styles and options more attractive so I gave it a try. I have now purchase 2 Mercedes from the same dealer and have been very happy with their straight forward, low pressure approach, product knowledges and willingness to get me what I want not just what they have. My salesman Bryan Rickerson was absolutely knowledgeable on all the technologies and features and took the time to make sure I was comfortable. Debbie Hanson in finance made the paperwork painless. More

Professional, reliable service Each time my C300 was brought in for service I found courteous, helpful staff ready with a smile. My service advisor, Xavier Martinez, is so professi Each time my C300 was brought in for service I found courteous, helpful staff ready with a smile. My service advisor, Xavier Martinez, is so professional from his personal greeting as I arrive, through his explanation of service completed and his cheerful goodbye! He kept me constantly updated during the time my car was in service. I highly recommend Mercedes Benz of Alexandria! More

Scheduled Maintenance I had to take car in a day earlier than my scheduled appt. My usual advisor was out that day. However within minutes Patrick came to my assustance, I had to take car in a day earlier than my scheduled appt. My usual advisor was out that day. However within minutes Patrick came to my assustance, took car into service bay, got me a loaner and car was ready next day at noon. Great service. More

First rate service and excellent service advisor I have always been impressed with the service at M-B of Alexandria. The service advisors are the beginning of a successful service visit, and they ke I have always been impressed with the service at M-B of Alexandria. The service advisors are the beginning of a successful service visit, and they keep you updated throughout the visit. On my latest trip for service, I met a new service advisor, Patrick Mederos, and found him to be knowledgeable, competent, courteous, and, very important, a great and careful listener when discussing the service I was there for. I really appreciated that. I will look for Patrick the next time I go to M-B of Alexandria. More

Always outstanding service No matter how great or small an issue, these folks get it right every time and with a smile and timely. And never any surprises. They keep me informed No matter how great or small an issue, these folks get it right every time and with a smile and timely. And never any surprises. They keep me informed on issues discovered during services and the cost quotes are spot on. Not a complaint in the world about these folks. More

S Class 4MATIC ALVIN DANIELS...THE BEST THERE IS FOR VIP SHOPPING. NO WAIT, NO GIMMICKS, JUST BEST DEAL THEY CAN OFFER. DROVE 40+MILES. TRADE WAS NOT EVEN A WORRY ALVIN DANIELS...THE BEST THERE IS FOR VIP SHOPPING. NO WAIT, NO GIMMICKS, JUST BEST DEAL THEY CAN OFFER. DROVE 40+MILES. TRADE WAS NOT EVEN A WORRY. More

Warm welcome and excellent service We received a warm welcome to the center by the service advisor and the service provided was was excellent. I will recommend this service center. We received a warm welcome to the center by the service advisor and the service provided was was excellent. I will recommend this service center. More

Not your everyday dealer From the moment the bay doors open to the moment you get your baby back. There is no other service center quite like this one. Malick and the other se From the moment the bay doors open to the moment you get your baby back. There is no other service center quite like this one. Malick and the other service techs are so professional and treat you like family. It's always a pleasure coming here More