Mercedes-Benz of Alexandria

Service review for Jack linderman I have been dealing with Jack a long time. He is very knowledgeable , straight to the point, no nonsense manager. He gets the job done and on time. I I have been dealing with Jack a long time. He is very knowledgeable , straight to the point, no nonsense manager. He gets the job done and on time. If there is a problem he will let you know before any work is done . What I like about him, he figures out the solution to make the repair instead of being a parts replacement type of manager. He is a definite asset to Mercedes Benz of Alexandria. More

Outstanding Service This is my go to dealership for car buying and service. From my sales rep Alvin Daniels to the service department I have received nothing but outstand This is my go to dealership for car buying and service. From my sales rep Alvin Daniels to the service department I have received nothing but outstanding customer service. Whenever I take my car in for service from the time I pull into the bay area, the staff are there to greet you with a warm smile. They let you know they care about you and your car. When my car is ready, they text and call to let me know. They even let me know before they start work on my car, what the problem is and the cost. What great service to have. So, stop reading, get in your car and go purchase a Mercedes from this dealership because there customer service is fantastic all around. More

Great Service! Great dealer, great people, great service! I appreciate that the service representative keeps in touch with you frequently when you drop your car or s Great dealer, great people, great service! I appreciate that the service representative keeps in touch with you frequently when you drop your car or service, I like being notified by text. More

Great They were very professional and friendly . I enjoyed how they made sure from the time I dropped my car off to the time I picked it up , I knew everyth They were very professional and friendly . I enjoyed how they made sure from the time I dropped my car off to the time I picked it up , I knew everything that was going on with the service of my car. More

Great Sales and Service Complete Satisfaction from our Purchase to our years of Service as well. No ned to go anywhere else for our Mercedes needs. Avi our Salesman and Jack Complete Satisfaction from our Purchase to our years of Service as well. No ned to go anywhere else for our Mercedes needs. Avi our Salesman and Jack our Service Advisor are top notch when it comes to the customers needs and/or concerns. Debbie in Finace was VERY HELPFUL with warranties new and refunds from Car being sold. Jesse and I have had a few interactions and he has gone 'Above and Beyond' to help me resolve any concerns I may have had. Thank You! More

Great Experience at Mercedes-Benz of Alexandria Mercedes Benz of Alexandria has been great in taking care of all the MB's I have bought from them. Purchasing a new MB is an easy experience if you as Mercedes Benz of Alexandria has been great in taking care of all the MB's I have bought from them. Purchasing a new MB is an easy experience if you ask for Kathy Pines. She is friendly and personable and will assist you in getting into the right Benz for you. I just bought my newest SLK earlier this and she worked a great deal for me. I have always received great service when my Benz needs it's check-ups. My service advisor I had for years on my vehicles is no longer there but when I brought my new SLK in for its first A Service I was greeted by Patrick. He was great and I have confidence he will take great care of my SLK. More

great service Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anythi Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anything done to my car. You give this dealer an excellent rating Malik was my last service technician More

Mercedes dealer Professional, friendly,reliable,convenient. I was able to get my vehicle serviced at the last minute when a emergency came up and was able to obtain l Professional, friendly,reliable,convenient. I was able to get my vehicle serviced at the last minute when a emergency came up and was able to obtain loaner vehicle. More

Mr. Alvin T. Daniels!!! Mr. Alvin T. Daniels has been my automotive sales consultant since December 2008. He is extremely professional, wise, and delightful to work with. Mr. Mr. Alvin T. Daniels has been my automotive sales consultant since December 2008. He is extremely professional, wise, and delightful to work with. Mr. Daniels knows exactly what type of automobile that I prefer. Al is very honest and always goes the extra mile to ensure that he exceeds outstanding customer service! He will always be my automotive sales consultant for life! I am truly blessed and honored to have Al conduct all of my automobile sales. Alvin T. Daniels you are amazing!!! More