Mercedes-Benz of Alexandria

Sales (Used) I have been a Mercedes Benz owner for many years and for years (with few changes of models) I have always come back to getting a Mercedes Benz. Avi B I have been a Mercedes Benz owner for many years and for years (with few changes of models) I have always come back to getting a Mercedes Benz. Avi Bender was my latest sales rep and of course he provide me with great customer service - friendly, professional and knowledgeable with my questions. I'm very please to had Avi as my sales associate and look forward to dealing with him again in the future. More

Life changing For a first time car buyer, I could not have picked a better place to buy a car! Thanks to Ari and Deborah for making this happen. From the minute I For a first time car buyer, I could not have picked a better place to buy a car! Thanks to Ari and Deborah for making this happen. From the minute I walked till the time I drove off the lot, it was an amazing experience. They are truly great people that treated me like family and we very professional. Thank you guys, you are the best! I would recommend anybody to not waste their time and go talk to Ari and Deborah immediately if considering buying a vehicle. More

Wonderful car buying experience I'd like to pass along my thanks to the team at Mercedes-Benz of Alexandria for their assistance with my recent car purchase. Specifically, I worked w I'd like to pass along my thanks to the team at Mercedes-Benz of Alexandria for their assistance with my recent car purchase. Specifically, I worked with Michael Prati and Debbie Hannon. Michael was professional, friendly, and extremely knowledgeable about the many Mercedes models I was considering. I'd been to many dealerships and the Alexandria dealership was exceptional. I can honestly say that the negotiation didn't have the typical adversarial feel to it which left me with a lasting positive impression. Debbie (in finance) offered up terrific service as well. While my credit union had already approved my loan at a great rate...Mercedes was able to offer an even lower rate! I love the new car and would highly recommend Mercedes-Benz of Alexandria for your car buying needs. More

Outstanding Service! This group made the buying experience so easy and stress free. They know how to treat everyone as if they are part of the family. Alan, Jimmy, and Da This group made the buying experience so easy and stress free. They know how to treat everyone as if they are part of the family. Alan, Jimmy, and Dave took extemely good care of us with any question or concern we had. The service here is impeccable! More

Always Service with a Smile! Jennifer is very accommodating and knows how to make you smile along with a great service experience. She and her team of associates make the drive he Jennifer is very accommodating and knows how to make you smile along with a great service experience. She and her team of associates make the drive here worthwhile. More

A knowledgeable, courteaous and trustworthy professional Michael was my sales representative at Mercedes-Bez of Alexandria. I feel very fortunate to have been referred to him. He's very courteaous and know Michael was my sales representative at Mercedes-Bez of Alexandria. I feel very fortunate to have been referred to him. He's very courteaous and knowledgeable, and took the time to answer all my questions and concerns. At no point I felt rushed or pressured. I feel he genuinely made the most he could to put a package together that worked for me. He made the entire process very smooth, while ensuring that I was comfortable at every step. He made my buying experience very pleasant. I would certainly recommend him and would refer him to my friends and family. More

A very professional experience Michael was my sales person when I bought my Mercedes at Mercedes Benz of Alexandria. I liked the way he worked with my requests and tried to make thi Michael was my sales person when I bought my Mercedes at Mercedes Benz of Alexandria. I liked the way he worked with my requests and tried to make things suitable for me. Technical understanding and a proofen experience in the business gave a very good guidance throughout the buying process. Especially Michael not pushing at all was very pleasant. I like guidance but I don't want to be talked into something. He knew to walk on this thin line. Overall a very pleasant experience. The whole dealership is very professional, friendly and welcoming. The kind of experience tou expect from a Mercedes Dealership. They absolutely don't disappoint and Michael is a good part of that professional appearence! More

A trusted Salesman and a friend After weeks and months of car shopping and becoming literally sick of the process, my mother and I stumbled into Mercedes of Alexandria where we met M After weeks and months of car shopping and becoming literally sick of the process, my mother and I stumbled into Mercedes of Alexandria where we met Mr.Michael Prati. My mom and I walked around the car lot looking at the inventory when Mr. Prati appeared, where he was very professional and polite at first meeting. He asked various questions to support my interest in the many vehicles that I was considering purchasing. Most importantly, he asked what was most important to me and my family and then he walked us to "the car for me". It is important to note that Michael was very informative from the cars' specifications all the way to the finances and my comfortability with the car I choose. I felt no pressure just ease during this time. I felt like no other car sales person has ever been as sincere and took their time with me as he had. Simply put, Michael made us feel like family. After weeks of enjoying my car, my friends started to inquire about my experience. I was happy to know that I could assist. From these inquires, I referred one of my dearest friends to Michael, where she has become apart of the family too as well. All in all my experience has been great working with Michael. He was professional, knowledgeable, dependable, and overall an ideal sales person that I would continue to refer friends and family as I know firsthand he will ensure your car purchase is a great one. More

I have been a customer of Mb Alsexandria since they opened, and before that at ACS. The dealer has always been responsive to my needs in terms of scheduling service, explaining to me what needs to be d opened, and before that at ACS. The dealer has always been responsive to my needs in terms of scheduling service, explaining to me what needs to be done, and handling repairs/service in an expeditious manner. I would highly recommend them to anyone. More

We would like to thank Jack Lindeman our Service Advisor for the Outstanding Job that was done on our last visited. We have two cars down at once and Mr. Lindeman make sure we were taken care of with a ren for the Outstanding Job that was done on our last visited. We have two cars down at once and Mr. Lindeman make sure we were taken care of with a rental and got the repair work and our cars back in a timely manner. My interest in Mercedes Benz of Alexandria and the courtesy and cooperation you have extended is sincerely appreciated. James and Paulette Yeargins More