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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
850 Reviews

850 Reviews of Mercedes-Benz of Anaheim - Service Center

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December 25, 2024

Lauren is a rock star, she’s always super friendly and helpful with great communication!! More

by bigggmaccc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
Dec 26, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

As soon as I pulled, I was provided with excellent service. They truly have an amazing team. More

by mtz2mtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yongjun (Fiona) and Manuel technician
Dec 25, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 23, 2024

Efficient reception area with immediate attention checking in the vehicle. Service reps are knowledgeable and courteous focused on customer experience 👍👍 More

by pawanmahendro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Dec 25, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 22, 2024

I had a great experience with Fiona, my service advisor and as well as everyone I came into contact with. More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
Dec 24, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fiona and the team here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

I have purchased 4 vehicles from this dealership and have always had great customer service both, in buying and servicing my cars. More

by PZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cybelle Cortez
Dec 22, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 20, 2024

Friendly, prompt service at MB of Anaheim. Fixed my issue quickly. Lightyears better than Tesla. More

by cmacclelland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto and Johnny.
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Great services and available loan car options! Kellin Carter is fast, well communicate, professional working to help with my G63 and especially he help to save a lot money for me at company disco More

by Audrey Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi Audrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Our last 2 service appointments have not gone well. Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pi More

by Klgduggan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Erickson
Dec 24, 2024 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experiences. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim ehwang@mbofanaheim.com

December 19, 2024

Kellin Carter and staff was very helpful and attentive. Video of technician doing the inspection is helpful. More

by rogue1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We hope you have a great day!

December 19, 2024

The staff is friendly and helpful. It was my very first visit for service for my SL. The service advisor (Lauren) listened to me for my vehicle needs and provided me with recommended More

by CyrusRealty3455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Lauren! Thanks for the recommendation, and have an amazing day!

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