Edward Hwang

delt with this place for ten years. Made several calls to get the price of oil change. NO ONE EVER RETURNED MY Call. tried on line chat; They couldnt answer my query but would get b Made several calls to get the price of oil change. NO ONE EVER RETURNED MY Call. tried on line chat; They couldnt answer my query but would get back to me...never did. On the third day i got a quote over the phone for $200.00. when I got to the dealership, they said the cheapest service was $600. and up! Finally got with the service manager and told him my story. He reluctantly agreed to the price i was quoted. Next time Jiffy-Lube!!! More

by MGEN.RAMROD7 Verified Customer Verified Customer

Report | Print

Sader was absolutely stellar to help assist with our auto maintenance. He made it very easy to work with him and his knowledge of Mercedes and cars was mastery level. For any of our friends that were to purc maintenance. He made it very easy to work with him and his knowledge of Mercedes and cars was mastery level. For any of our friends that were to purchase a Mercedes, we would suggest working with him and his team to diagnose and resolve any maintenance needs. Thank you for delivering quality service. More

by Shane N Verified Customer Verified Customer

Report | Print

The service was great, I was greeted upon arrival. I was kept up to speed along the way and was satisfied with my service at the end. I was kept up to speed along the way and was satisfied with my service at the end. More

by ADAMSTHAY1 Verified Customer Verified Customer

Report | Print

Steve was extremely helpful and the service was punctual. The repair happened faster than initially estimated. The repair happened faster than initially estimated. More

by NGUYEN.PHAM1996 Verified Customer Verified Customer

Report | Print

Had to bring the car back 3 times for a total of 5 days. Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irr Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irresponsible and expensive attempt to gouge us financially for the benefit of your unethical dealership. Will never do business with you again!!!! More

by linkster460 Verified Customer Verified Customer

Report | Print

Easy to set up, Quick process at the dealership, Great customer service, easy and will go back customer service, easy and will go back More

by KADIE DARLING Verified Customer Verified Customer

Report | Print

This is the dealership where I work. The best in Orange County profesional member's Manager’s Services managers and Sales people like my self! There is not other better Mercedes Benz lik The best in Orange County profesional member's Manager’s Services managers and Sales people like my self! There is not other better Mercedes Benz like my Anaheim Mercedes! The GM is the best ! I will say thank for the benefits and the good standing people from Services! And don’t go to Fletcher Jones is a mess!!!!!!!!! More

by Newyorkgirl77 Verified Customer Verified Customer

Report | Print

I found the people very Professional and helpful in my case. Drove in from the street and was Right away friendly greeted by a person. They took care of my car and I am very satisfied case. Drove in from the street and was Right away friendly greeted by a person. They took care of my car and I am very satisfied More

by ILSESTRAUB Verified Customer Verified Customer

Report | Print

Brought our EQE in for service and Sader took great care of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know what’s going on with your car before they do anything. Super transparent process. Sader was communicative and got everything handled without any hassle. Highly recommend. More

by bassam hammoud Verified Customer Verified Customer

Report | Print

Excellent Mercedes experience; Yasser and Ceasser were professional, helpful, attentive, making purchase smooth and enjoyable. professional, helpful, attentive, making purchase smooth and enjoyable. More

by azzagaballa Verified Customer Verified Customer

Report | Print