Edward Hwang

Had to bring the car back 3 times for a total of 5 days. Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irr Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irresponsible and expensive attempt to gouge us financially for the benefit of your unethical dealership. Will never do business with you again!!!! More

by linkster460 Verified Customer Verified Customer

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Easy to set up, Quick process at the dealership, Great customer service, easy and will go back customer service, easy and will go back More

by KADIE DARLING Verified Customer Verified Customer

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This is the dealership where I work. The best in Orange County profesional member's Manager’s Services managers and Sales people like my self! There is not other better Mercedes Benz lik The best in Orange County profesional member's Manager’s Services managers and Sales people like my self! There is not other better Mercedes Benz like my Anaheim Mercedes! The GM is the best ! I will say thank for the benefits and the good standing people from Services! And don’t go to Fletcher Jones is a mess!!!!!!!!! More

by Newyorkgirl77 Verified Customer Verified Customer

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I found the people very Professional and helpful in my case. Drove in from the street and was Right away friendly greeted by a person. They took care of my car and I am very satisfied case. Drove in from the street and was Right away friendly greeted by a person. They took care of my car and I am very satisfied More

by ILSESTRAUB Verified Customer Verified Customer

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Brought our EQE in for service and Sader took great care of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know what’s going on with your car before they do anything. Super transparent process. Sader was communicative and got everything handled without any hassle. Highly recommend. More

by bassam hammoud Verified Customer Verified Customer

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Excellent Mercedes experience; Yasser and Ceasser were professional, helpful, attentive, making purchase smooth and enjoyable. professional, helpful, attentive, making purchase smooth and enjoyable. More

by azzagaballa Verified Customer Verified Customer

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The employees were all kind and super professional, especially Leo was very chill and helpful especially Leo was very chill and helpful More

by ETHANEXPINOSA Verified Customer Verified Customer

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Very helpful representative who honored my coupon. I loved the complimentary car wash. I will be coming back again! I loved the complimentary car wash. I will be coming back again! More

by SYEDAQS Verified Customer Verified Customer

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I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More

by ALONZO_ASTRID Verified Customer Verified Customer

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Faisal the sales person and farad did amazing job. .. thanks for your sincere effort to make the deal happen .. thanks for your sincere effort to make the deal happen More

by drhsalib Verified Customer Verified Customer

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