Edward Hwang

I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More

by ALONZO_ASTRID Verified Customer Verified Customer

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Faisal the sales person and farad did amazing job. .. thanks for your sincere effort to make the deal happen .. thanks for your sincere effort to make the deal happen More

by drhsalib Verified Customer Verified Customer

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David Ranciglio provided excellent customer service when I recently brought my GLC 300 in for its first service. He was attentive, asked if I had any questions and respected my time constraint. I recently brought my GLC 300 in for its first service. He was attentive, asked if I had any questions and respected my time constraint. More

by LISADONEE89 Verified Customer Verified Customer

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superb care as always from start to finish. Highest level of professional, security and protection. Highest level of professional, security and protection. More

by BMUNITZ Verified Customer Verified Customer

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Very unprofessional my sprinter still is having the same problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine mo problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine month costing me more money plus Jonny lied about everything. More

by JNLACTEC Verified Customer Verified Customer

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Brian was patient and explained everything clearly. Service was excellent, and the staff was prompt. Great service! Thanks. Service was excellent, and the staff was prompt. Great service! Thanks. More

by DFLORES_SALCIDO Verified Customer Verified Customer

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Second time I have had my vehicle in for repairs and vehicle has broken down after pick up. Time is valuable and it is very frustrating when you expect the same level of service as you get from the perf vehicle has broken down after pick up. Time is valuable and it is very frustrating when you expect the same level of service as you get from the performance from Mercedes Benz.. More

by DWKNOX50 Verified Customer Verified Customer

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Good service, however done like the fact you have to pay a fee for using a credit card. Will reconsider future visits a fee for using a credit card. Will reconsider future visits More

by SKOLER Verified Customer Verified Customer

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The Darcy and Jane did great job taking care of us and getting us a great deal on our new GLE would definitely recommended getting us a great deal on our new GLE would definitely recommended More

by PEDROGOMEZ024 Verified Customer Verified Customer

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No loaner car as promised. Awful. Long wait. Not notified ahead of time. Stressful expensive repair. Very unhappy Awful. Long wait. Not notified ahead of time. Stressful expensive repair. Very unhappy More

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