Mercedes-Benz of Annapolis

We do not live around the corner from this dealership. So our relationship was developed over the phone. When we got there we were greeted very warmly. Everyone was very helpful in answering all of our quest our relationship was developed over the phone. When we got there we were greeted very warmly. Everyone was very helpful in answering all of our questions. The process was very enjoyable. They were honest about when it made sense to buy an extra service and when it was going to be a waste of money. They also offer a service to pick up your car and drop off a loaner so you do not have to drive to the service center. I can't wait to buy our second MB. More

My wife and daughter are owners of Mercedes and have been My wife and daughter are owners of Mercedes and have been very happy when driving their vehicles. I have had our GL 450 in on numerous occassions fo My wife and daughter are owners of Mercedes and have been very happy when driving their vehicles. I have had our GL 450 in on numerous occassions for minor repairs or scheduled maintenance services. We have been happy to date. If there is any complaint, it would be the cost of repairs. I have no issue with service cost, but it seems the service department would discount percentages based on the amount of repairs or service. I am looking to replace our GL in the near future. There is absolutely nothing wrong with it because we have always had it gargaged and it only has 41,200 miles on it. I will replace hers before deciding on either the CL or AMG class for myself. Thanks again. Regards, David Manuel More

Very friendly and goes extra mile to explain everything. Show us variety and differences in the model of vehicle we were looking ror and it was quite a educational experience we did buy yet but is truly con Show us variety and differences in the model of vehicle we were looking ror and it was quite a educational experience we did buy yet but is truly considering purchase. More

Michael was very patient while I vacillated between models. He helped me with the pros and cons as I tried to find the right car within my budget. I am very happy with my selection. At the time of d models. He helped me with the pros and cons as I tried to find the right car within my budget. I am very happy with my selection. At the time of delivery, Michael was thorough with his explanation of the functionality of the vehical. I would also like to commend the Used Car Manager who apprised my trade-in and the Finance Manager who walked me through the myriad of paperwork. More

I had been looking for an SLK350 and approached several dealers including the internet. Michael Benso at Mercedes of Annapolis was great to work with. Not only was the price better than anywhere else, th dealers including the internet. Michael Benso at Mercedes of Annapolis was great to work with. Not only was the price better than anywhere else, the customer service was great. All of my emails and phone callers were return promptly. Also, for once, I had a sales rep who knew everything there was to know about the car inside and out. You just do not get that anywhere else. For now on, when the time comes to buying a Mercedes, I will start with Mercedes of Annapolis to save time and money. More

i was at this dealership friday and their service was so great.i was thinking because is a mercedes benz dealership they would not give me that service been a young man and knowing only rich people go there great.i was thinking because is a mercedes benz dealership they would not give me that service been a young man and knowing only rich people go there.Casey Duffy was great and i bought a car from them,thanks Casey and i am enjoying my ride now. More

This was one of my best new car purchase experiences! There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car exactly the way we wanted it. They went so far as to inform Mercedes of North America that the dealer order system had a bug that needed fixing, rather than just accepting a "no" on our desired configuration. Bottom line: Mercedes fixed the bug, and all customers can now order a C250 with leather. Wayne and the rest were also willing (and competent) conspirators in helping me surprise my wife with this new car. She WAS surprised, she is thrilled, and we all had fun in the process. More

Stever McElroy and his staff were a sincere pleasure to work with during the purchase of a Certified Pre-Owned C300 (4 Matic). I received a great price for my trade-in and the total purchase price was exce work with during the purchase of a Certified Pre-Owned C300 (4 Matic). I received a great price for my trade-in and the total purchase price was excellent. Steve was very knowledgeable of the C300 and set the vehicle for both Blue Tooth and SirusXM radio. I am very satisfied with my purchase and enjoy driving my new car!! This car has all the bells and whistles and still gets great mileage. More

The purchase transaction of our 2012 Mercedes was absolutely fantastic due to the competence, professionalism of Derek Nedd. The entire team was very professional in support of Derek. absolutely fantastic due to the competence, professionalism of Derek Nedd. The entire team was very professional in support of Derek. More