Mercedes-Benz of Annapolis

WOWWWW, is the first word that comes to mind when I think about this dealership and my sales person. Talk about under promise and over deliver. The experience was simply remarkable!!! From the first 3 time about this dealership and my sales person. Talk about under promise and over deliver. The experience was simply remarkable!!! From the first 3 times I walked in and just wanted to talk about vehicles it was evident that this was not your typical dealership. No high pressure sales techniques here (which I was expecting). Michael Benzo, Michelle, and Tom exceeded my expectations. They worked relentlessly on the deal until it was just right. I was very pleased when I finally took delivery of my beautiful E350 4Matic (she is sexyyyyy). This car exceeded what Michael and the team told me. If you are considering a Mercedez Benz, do yourself a favor and go visit Michael Benzo at "Mercedez Benz of Annapois" you will not be disappointed. Thanks again for everything!!!! D. McRae More

I had a very nice experience at Mercedes of annapolis. They treated me very well and I am so happy with my car. I will go back there for a future car purchase. They treated me very well and I am so happy with my car. I will go back there for a future car purchase. More

Originally posted on what a great experience I had - which was true - they gave me all the warm and fuzzies that you would expect. Before driving off the lot I was assured that if there were any proble which was true - they gave me all the warm and fuzzies that you would expect. Before driving off the lot I was assured that if there were any problems that they were there to assist - Purchased on 11/28 - not long after a squeak started in the frontend - with being busy with the holidays and work I was not able to contact until 01/04 asking for some assistance even if nothing else than a courtesy inspection - needless to say it was refused. I’m also still waiting on the owed part that was guaranteed to be sent out. More

We walked into Mercedes of Annapolis to just look at a new GL vehicle for our family. We ended up walking out with, not only a GL, but a car as well! Casey Duffy was the most amazing sales person we hav new GL vehicle for our family. We ended up walking out with, not only a GL, but a car as well! Casey Duffy was the most amazing sales person we have ever come across. He was genuine, knowledgeable, and most off all just wanted us to be happy. We felt all along that he had our best interest in mind, and that is why we decided to invest in the Mercedes family for life! We will go through Casey in all future purchases. Not only was Casey amazing, but every single person on the Mercedes staff made us feel welcome and part of a family. We really loved how they got our license plates for us and made our lives 50 times easier, they did not have to do that, but they did and that is what makes this dealership stand out from all other dealerships we have dealt with. Tom Stancavagz made our experience as wonderful as it was, as well. Tom worked with us for 2 days and made us feel like we were joining a family. They bent over backwards to make our car buying experience, just that, an experience and for that we are forever greatful. We are excited to be part of the Mercedes of Annapolis family!!! More

Michael and Drew made the purchase of my vehicle very simple. I had many questions, and they explained them in great detail. I would recommend this dealership to both my family and friends! Thanks agai simple. I had many questions, and they explained them in great detail. I would recommend this dealership to both my family and friends! Thanks again Mike and Drew!! More

Absolutely an establishment to be taken at their word! They not only provided excellent customer care but went that extra distance that makes all the difference. I would say they could put in quotes They not only provided excellent customer care but went that extra distance that makes all the difference. I would say they could put in quotes Mercedes-Benz(Dealer to Trust)of Annapolis. Special thanks to Michael Benso for his outstanding effort. More

I rate this car dealership as excellent based on the dealership expertise, customer service, and willingness to find the specific vehicle based upon my request. dealership expertise, customer service, and willingness to find the specific vehicle based upon my request. More

I just dropped in one day and asked for Michael. He had left me a voice mail after an internet inquiry. Luckily he was there even though it was his day off. I did have a car in mind, but I was offered many left me a voice mail after an internet inquiry. Luckily he was there even though it was his day off. I did have a car in mind, but I was offered many options after explaining my plight. We went out for a test drive and Michael explained all of the electronics that come with the newer model cars. I explained that I would never retain that much information, but was invited back at my convenience to go over everything again. I found my experience with Mercedes to be enjoyable. Things were explained fully and there was never any pushiness to purchase extras. Michael was a very professional salesperson and I would recommend him to anyone interested in purchasing/leasing a Mercedes. Lynn Collins Long & Foster Real Estate, Inc. More

Wayne made my purchase of a used BMW extremely pleasant. He was helpful every step of the way and worked with me to get my financing approved. This was the most simple and painless car buying experience of He was helpful every step of the way and worked with me to get my financing approved. This was the most simple and painless car buying experience of my life. Thanks Wayne! More

I was very pleased with the customer service and the overall business experience that I did with Merecedes-Benz of Annapolis. Salesmen Casey Duffy was very professional, with an excellent attitude, grea overall business experience that I did with Merecedes-Benz of Annapolis. Salesmen Casey Duffy was very professional, with an excellent attitude, great sense of humor, and very well mannered. Also many thanks to John Dunphy, for he was very cooperative with the price. I look forward to doing more business with you in the future. Thank you versy much. More