Mercedes-Benz of Annapolis

Just purchased a new to me car from M/B of Annapolis. Since I had not purchased a "new" car in over 15 years, I was overwhelmed by the "car buying" challenge. We found this dealership to be very welcomi Since I had not purchased a "new" car in over 15 years, I was overwhelmed by the "car buying" challenge. We found this dealership to be very welcoming and friendly. Casey Duffy made our buying experience comfortable and not rushed. When asking numerous questions about the different vehicles, he always provided the most up to date information and was so gracious in making the vehicles available for us to test drive. We felt that the information provided to us was fair and accurate and Casey demonstrated his knowledge of the products again and again. Larry's knowledge, humor and honesty was also a welcomed part of our experience at the dealership. We would highly recommend Mercedes Benz of Annapolis, as Casey made it a point to take his time with us and answer many, many questions. They were very flexible in taking care of things quickly with some of the paperwork, as my husband had to fly out of town on business. Overall, this dealership went above and beyond to make our car purchase as pleasant as possible. Thank you Casey!! More

This is a review to highlight the exceptional service I received when buying a used E350 through internet sales. I found the car on-line while stationed in Germany and wanted this 1 specific car. Jim not received when buying a used E350 through internet sales. I found the car on-line while stationed in Germany and wanted this 1 specific car. Jim not only went out of his way to hold the car almost 30-days until I arrived back in-country, but also picked me up from my hotel and drove a total of about 1 hour to the Anapolis dealership. The car was waiting in the garage, in top condition when I arrived. He and Michele also had all the financing paperwork ready, which gave me an excellent financing terms along with the great price I purchased the car for. I took no more than 3 hours to complete the entire transaction, which was a plus after an 8 hour flight. Jim and Michele both should have a bright future in the car sales profession. Thanks for the excellent support. Quenton Rodgers, LtCol, USAF. More

cris was great to work with and described the car perfectly it was every thing he said. he also showed me fechars i was not aware of. perfectly it was every thing he said. he also showed me fechars i was not aware of. More

Purchased a new mercedes from Mercedes Benz of Annapolis and dealt with Chris Tarsa. Chris did a great job throughout the whole sales process. He was great to deal with. I would recommend him to anyone w and dealt with Chris Tarsa. Chris did a great job throughout the whole sales process. He was great to deal with. I would recommend him to anyone who was looking to buy a new mercedes. More

This was the MOST enjoyable car buying experience we have ever experienced, due in large part to our salesperson Wayne Discus. He was attentive to our needs,knew the product and was willing to go the extra m ever experienced, due in large part to our salesperson Wayne Discus. He was attentive to our needs,knew the product and was willing to go the extra mile to make it happen. Wayne related well to our needs as customers. The finances were handled by Michelle Nordquist in a very professional and friendly manner, who had all paper work promptly completed and who took the time to explain each aspect of the transaction. As new customers we were pleasently surprised with the whole experience. Drew Litherland also assisted in making the purchase a wonderful experience! We were extremely pleased that this team work which permitted us to walk away with a great deal. The product of course speaks for itself. Thank you all for the experience and pleasure of doing business with you!!! You have made loyal customers of us and we will be back in the future. More

This was by far the most enjoyable car buying experience in large part to our salesperson Casey Duffy. He was attentive to our needs,knew the product and was willing to go the extra mile to make it happen. in large part to our salesperson Casey Duffy. He was attentive to our needs,knew the product and was willing to go the extra mile to make it happen. He is a young man with a great future as he can relate well to the needs of his customers. The finances were handled in a professional and timely manner by Michelle Nordquist who had all paper work promptly completed and who took the time to explain each aspect of the transaction, As prior customers over the years we were welcomed back. Management of our financial needs were professionally handled by Larry Graberstein and Drew Litherland that enabled us to purchase not one but two vehicles. We were extremely pleased that this team work permitted everyone to walk away with a fair and reasonable deal. The product of course speaks for itself. Thank you all for the experience and pleasure of doing business with you again!!! The rating was more than justified More

I certainly did not think I would buy a new car 2 days after my initial call. Casey was wonderful and no pressure. I feel I received a very good deal on my new MB wagon. after my initial call. Casey was wonderful and no pressure. I feel I received a very good deal on my new MB wagon. More

What a truly great car-buying experience. Casey was very What a truly great car-buying experience. Casey was very courteous, patient, friendly, professional, and knowledgeable. From our initial meeting in What a truly great car-buying experience. Casey was very courteous, patient, friendly, professional, and knowledgeable. From our initial meeting in the showroom, up through delivery, and even post-delivery, he answered all of my questions very promptly with straightforward, no bs answers. In addition, his price was very competitive with the other area dealerships. Also, thanks to Tom, the delivery paperwork session was smooth and painless. Highly recommended. More

I recently purchased a 2010 C300 4Matic Luxury Sedan from Mercedes-Benz of Annapolis. From the start I was treated exceptionally well and they absolutley are the most professional car dealership I have ever Mercedes-Benz of Annapolis. From the start I was treated exceptionally well and they absolutley are the most professional car dealership I have ever worked with. They made sure the Certified Pre-Owned Vehicle I purcahsed was like a new car purchase and took all steps to make me 100 percent satisfied. Doug was extremely knowledgeable and Tom got me the best financing available. I would send all my friends to this dealership. -Rick Boulay Jr, Chester, Md More

We initially went to the dealership to get a price on an ML350 for my wife and we ended up purchasing two cars. The individuals we dealt with were of the highest degree in professionalism and customer servi ML350 for my wife and we ended up purchasing two cars. The individuals we dealt with were of the highest degree in professionalism and customer service. Everyone was extremely knowledgable and willing to answer all questions. It was the best car purchasing experience of our lives and we walked out of the dealership with two new cars. We were treated very well and feel that the negotiation process on the price of the two cars was favorable. We trusted all the people we interacted with during the purchase from the sales side all the way through the finance side. We would highly recommend this dealership based upon our experience. They are truly great people to work with every step of the way. Mike and Jackie Mattingly More