Mercedes-Benz of Annapolis

Awesome sales experience - great price! Wayne was a pleasure to work with, along with the entire sales, service and finance teams. I would recommend this dealership to anyone. pleasure to work with, along with the entire sales, service and finance teams. I would recommend this dealership to anyone. More

This is the third new vehicle that I have purchased from this dealership. The attention, product and price have always been excellent. Great service--Great cars. this dealership. The attention, product and price have always been excellent. Great service--Great cars. More

Thank you for exceptional service This is just a note Thank you for exceptional service This is just a note to let you know how pleased I was with the service I received from the staff of Mercedes-Benz Thank you for exceptional service This is just a note to let you know how pleased I was with the service I received from the staff of Mercedes-Benz of Annapolis. Tom and Drew were very helpful, but especially Jim Turk. I bought a 2010 Mercedes-Benz GLK with Jim, and he made the car buying experience so painless. Jim went above and beyond to make sure that my mother and I purchased the car of my dreams and that all our needs were met. This included picking me up, dropping off my new car, and giving a step by step instruction of all the features that the car had to offer. Service like this is rare, and I don’t want my appreciation to go unstated. Thank you so much for going to such great lengths to make sure I was purchasing the best car for my needs and within my budget. In this day and age good customer service is often difficult to find, and I feel it is important that it be recognized. So, I want to again sincerely thank Tom and the staff of Mercedes-Benz of Annapolis for their prompt and attentive service while I was shopping, and for helping me buy my “Dream” car. Thank you for your commitment to good customer service. Keep up the good work. Sincerely, Faith Maupin More

Went to another Mercedes Benz dealer in Baltimore, MD before making the trip to Annapolis. The dealer in Baltimore was unwilling to deal and were not very friendly. When in Annapolis the transaction wa before making the trip to Annapolis. The dealer in Baltimore was unwilling to deal and were not very friendly. When in Annapolis the transaction was very easy and everyone I worked with was great. Next time I will not waste my time going anywhere else beside Mercedes Benz of Annapolis. More

After conducting an internet search for a 2010 Mars Red GLK with tan interior, navigation system and rearview camera, we located only 2 available for sale in the U.S. The one with lower mileage and lower c GLK with tan interior, navigation system and rearview camera, we located only 2 available for sale in the U.S. The one with lower mileage and lower cost was at Mercedes Benz - Annapolis, MD. We live in Oklahoma and had never purchased a car online before, but sent an email to the dealership to inquire more about the car. Jim Turk contacted us within just a few minutes. He was gracious in answering all our questions and made us feel totally at ease that what we were viewing online and what he was telling us about the car was what we would actually get. We gave him a credit card deposit over the phone to hold the car until we could work out payment/pickup arrangements. A few hours and phone calls later, we had flights reserved for a trip 2 days later to Maryland to pick up the car. Upon our arrival, Jim picked us up at the airport and took us to the dealership where the hospitality was wonderful! We drove the car and it was EXACTLY as Jim told us - not one thing was wrong with this car. We then spent time with Tom Stancavage in finance to finalize all the paperwork. Honestly, we dreaded the "finance guy" due to the typical pressure to purchase optional insurance, etc., but Tom was low-key, pleasant and enjoyable. He also secured a loan rate for us that was much better than anything we found. Jim then spent time with us explaining all the car's features, even though it was past closing time on a Saturday. Thanks to Jim (and Tom) this was by far, the best car buying experience we've ever had and we will not only do business with them again - even from Oklahoma - we'll encourage our friends here to do so as well. This is a dealership you really can trust! More

My wife and I were looking for a certified per-owned C300 with specific options. We searched the mbusa.com website and found one at MB of Annapolis. I sent in an inquiry on their website, and got a reply fro with specific options. We searched the mbusa.com website and found one at MB of Annapolis. I sent in an inquiry on their website, and got a reply from Wayne Discus. We exchanged a few emails and agreed terms. Everything went smoothly and Wayne personally delivered the car from Annapolis to our front door in North Carolina (over 5 hours of drive). Wayne was very professional and courteous throughout the process, and we had a very pleasant experience. More

I purchased a new Mercedes - Benz and Jim Turk was the sales person . He answered all my guestion and was able to find the exact car I was looking for from a search of other dealers which saved the wai sales person . He answered all my guestion and was able to find the exact car I was looking for from a search of other dealers which saved the waiting time if the car had to be ordered. More

EXCELLENT, excellent service by a competent, professional staff. My wife and I purchased a Mercedes GL-450 from this dealership and could not be happier. The dealership gave us a price unmatched anywhere e staff. My wife and I purchased a Mercedes GL-450 from this dealership and could not be happier. The dealership gave us a price unmatched anywhere else and worked financing for us that no one else was able to beat. I would highly recommend this dealership to anyone in the DC area looking for a Mercedes. More

My wife and i worked with several people at the dealership and we both said that this car buying experience at Mercedes-Benz of Annapolis was by far,our BEST car buying experience of all time.Every dealership and we both said that this car buying experience at Mercedes-Benz of Annapolis was by far,our BEST car buying experience of all time.Everyone there is extemely nice and very easy to work with. We WILL be long term customers at that location. GREAT experience and dealership and we WOULD recommend them to anyone ! Michael & Rebecca Mobilio More

I worked with Wayne Discus. He was extremely helpful throughout the buying process. It took a little time to locate and get the exact car I wanted but they perserverd and came through. I cannot say enou throughout the buying process. It took a little time to locate and get the exact car I wanted but they perserverd and came through. I cannot say enough about the staff at this dealership. They were courteous, cordial, and very professional. Anyone looking to buy a Mercedes should definitely give them a call. Ask for Wayne, you won't regret it. More