Mercedes-Benz of Annapolis - Service Center

Alex Clothier Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up yet. He’s a good example of someone that really cares about his customers, is professional and represents mbusa well at all times. He is more than deserving of a service award! Alex, thank you for all you do! I never worry when something goes wrong cause I know your gonna take care of me! Your a blessing! Thank you! Kris Hicks More

A1 Service Alex provided excellent customer service. He informed me everything that was going to be done to my vehicle with the A1 service. Alex is the best!! Alex provided excellent customer service. He informed me everything that was going to be done to my vehicle with the A1 service. Alex is the best!! More

Great customer service Very happy with the way I was treated at this dealership. Sean was fantastic to work with, and went above and beyond to take care of our problems. Very happy with the way I was treated at this dealership. Sean was fantastic to work with, and went above and beyond to take care of our problems. More

Alex Clothier Alex consistently offers customer service over and beyond what you would hope for. Not only does he provide great service when your car is being servi Alex consistently offers customer service over and beyond what you would hope for. Not only does he provide great service when your car is being serviced but checks in to be sure you don't have any concerns and reminds you of a complimentary car wash. Excellent service! More

Never Fail to Impress Scheduled an appointment for service. Was pleasantly suprised to see a familiar face had returned. Michael Adams had been my service contact previousl Scheduled an appointment for service. Was pleasantly suprised to see a familiar face had returned. Michael Adams had been my service contact previously but had moved onto other ventures. He always provides friendly but professional service when I am in need. Kudos to Mercedes Benz for getting him back! More

Great Customer Service! Sean Engelhard is top notch... knows my vehicle from top to bottom. It’s comforting knowing he is both knowledgeable and customer service oriented. Th Sean Engelhard is top notch... knows my vehicle from top to bottom. It’s comforting knowing he is both knowledgeable and customer service oriented. Thanks Sean and Mercedes of Annapolis..... Five Stars!! More

Awesome service Sean Engelhard is an asset to your company He always provides the most amazing personal service I’ve always had a great experience each time I’ve e Sean Engelhard is an asset to your company He always provides the most amazing personal service I’ve always had a great experience each time I’ve entered the doors . More

the finest This is the best Mercedes Benz service experience that I have ever had. From the check in service from Terrence to the exceptional services I received This is the best Mercedes Benz service experience that I have ever had. From the check in service from Terrence to the exceptional services I received from Alex. The best customer service that I have ever received. Tony is also a very freindly. More

Great Service Experience! Chuck Leyman has been my Advisor for the past (3) years for service on my two Mercedes Benz vehicles. Chuck is customer focused, dependable, very easy Chuck Leyman has been my Advisor for the past (3) years for service on my two Mercedes Benz vehicles. Chuck is customer focused, dependable, very easy to work with and communicates well. I'd highly recommend him. More

Exceptional German Customer Service Just like the Car Alex knows the Benz products well, listens to his customers, and provide service and maintenance recommendations for your Benz. My E Class is running Alex knows the Benz products well, listens to his customers, and provide service and maintenance recommendations for your Benz. My E Class is running exceptional and with no issues because Alex keeps this car tune and prepare to perform. Thank you Alex for giving your undivided attention and apply your knowledge to keep my E class on the road for another 10 years. I will always come to you at Annapolis Mercedes and refer you to many more Benz owners. Very happy here due to Alex and see you at my next service visit Alex. Many Thanks, Vahid More