Mercedes-Benz of Annapolis - Service Center

Amazing customer service Alex has always gone up and beyond amazing customer service . We have gone to him a few years and trust him completely. Thank you Alex for all you do Alex has always gone up and beyond amazing customer service . We have gone to him a few years and trust him completely. Thank you Alex for all you do . Your the best!! More

Steve stayed in touch throughout the day as to where they were in the repair and ensured that they hadn’t overlooked any work that needed to be done. were in the repair and ensured that they hadn’t overlooked any work that needed to be done. More

We cannot say enough about Alex’s customer service! He is extremely helpful and professional. He is our go to guy at Mercedes Service Center! extremely helpful and professional. He is our go to guy at Mercedes Service Center! More

Alex is a wonderful service advisor. He is extremely helpful and attentive and gets the work done fast with excellent customer service. Thank you Alex!!! helpful and attentive and gets the work done fast with excellent customer service. Thank you Alex!!! More

Service Rep Tommy Tate was exceptional. His courteous demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with c demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with customers. Thank you. More

Excellent Service I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent service person & makes a personal connection with me. He's very good at his job. The whole Forest Dr. teams has a great vibe. It's a very nice center. More

Steve in a word is amazing!! The best service provider I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and ge I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and genuine he is. I absolutely want to continue to do business with Steve and more than likely will make my next purchase from Annapolis Mercedes. Thanks Steve!!! More

I want to give a great review to the Mercedes-Benz technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. Terrence came and was polite and courteous. He was able to solve the problem and also fix my gas cover. Great job and superb customer service. Thanks again. Thank you Fatmata Koroma More

Alex is the best, I was well informed about my vehicle he even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best vehicle for me not to big not to small, easy to drive just right! More

Steve was really great taking care of my wife’s C300 service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. More