Mercedes-Benz of Annapolis - Service Center

Great service Alex is always a pleasure to deal with! I called with an issue he got me taken care of the same day. Could not ask for a better experience. Alex is always a pleasure to deal with! I called with an issue he got me taken care of the same day. Could not ask for a better experience. More

Excellent, attentive service Alex is always ready to help in any way possible. He returns calls promptly and keeps you up to date on the progress of your service! Alex is always ready to help in any way possible. He returns calls promptly and keeps you up to date on the progress of your service! More

Always Freindly My service adviser, Alex Clothier, always helps me with a smile on his face and makes me feel like his #1 customer, whether I have an appointment or n My service adviser, Alex Clothier, always helps me with a smile on his face and makes me feel like his #1 customer, whether I have an appointment or not. More

I love Annapolis Mercedes Service! Thank you Chuck Leyman for giving me special attention, you are always so nice and i can count on you to always help even with the smallest service re Thank you Chuck Leyman for giving me special attention, you are always so nice and i can count on you to always help even with the smallest service requests, i appreciate you so much, More

Roadside Assistance The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m commending Terrence for the outstanding service he gave me when I needed it the most. More

Service Advisor Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were finished, and when I went back I was out in 5 minutes. Alex Clothier is a great service advisor he knows his job a you don’t have to wait long. Keep up the great work. Jeff More

Alex Clothier always makes service visits special! Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. More

The Best!!! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! More

Terrance is great! I’ve been bringing my car in there since I bought it in December 2017 about once a month for the car wash as well as service. Terrance has greeted me I’ve been bringing my car in there since I bought it in December 2017 about once a month for the car wash as well as service. Terrance has greeted me by name with a smile each time. He’s got such a great spirit about him. AND he hustles, no moss on him! He’s seems to know what’s going on and any question I’ve had he’s been able to help with. Thanks Terrance, you’re the best! More

Great Customer Service Tommy was very helpful! He went out of his way to assist me and to answer my questions about my vehicle. Tommy went above and beyond, and provided top Tommy was very helpful! He went out of his way to assist me and to answer my questions about my vehicle. Tommy went above and beyond, and provided top notch customer service! More