Mercedes-Benz of Annapolis - Service Center

True professionals I have never dealt with a service department that is so professional and one individual stuck out Raphael he took care of me from start to finish I ne I have never dealt with a service department that is so professional and one individual stuck out Raphael he took care of me from start to finish I never had a question of what was going on he kept me informed thank you and keep up the good work More

Keep Up The Good Special thanks to Alex for being a valued employee. His dedication is greatly appreciated through all his hard work on keeping his customers satisfied Special thanks to Alex for being a valued employee. His dedication is greatly appreciated through all his hard work on keeping his customers satisfied and taking good care of their car services and keeping me aware of my service due on my vehicle More

Alex never disappoints! Alex has always provided me with outstanding service! I’m always in and out and I appreciate that he respects my time. Highly recommend Alex and the e Alex has always provided me with outstanding service! I’m always in and out and I appreciate that he respects my time. Highly recommend Alex and the entire service department. More

Excellent service Brought my car in for the second time to be serviced ! Couldn’t ask for a better experience. Alex is very nice, friendly, and his customer service was Brought my car in for the second time to be serviced ! Couldn’t ask for a better experience. Alex is very nice, friendly, and his customer service was excellent. Extremely satisfied and will definitely be bringing my car back here again. Thank you so much!! More

Great customer service Couldn't be happier with the level of customer service I received at MB of Annapolis. Tommy kept me informed and had my car completed as promised. Bra Couldn't be happier with the level of customer service I received at MB of Annapolis. Tommy kept me informed and had my car completed as promised. Bravo to Rodd Bowman and his team, you have earned my continued business. Larry Signora More

Reliable & Prompt Service Can always count on helpful, prompt and courteous service at this center. Very pleased with customer service. Just about everyone you interact with Can always count on helpful, prompt and courteous service at this center. Very pleased with customer service. Just about everyone you interact with is pleasant as well as efficient. More

Service in Annapolis Tommy said he was going to treat me right and he did. He was knowledgeable and professional. Highly recommended. Wish more people practiced these serv Tommy said he was going to treat me right and he did. He was knowledgeable and professional. Highly recommended. Wish more people practiced these service behaviors. More

Smart, cheerful people, prompt and perfect service !! Highly recommend this group ... good diagnostics, parts on premises, good workmanship, over the top amenities. Not cheap but they actually made some Highly recommend this group ... good diagnostics, parts on premises, good workmanship, over the top amenities. Not cheap but they actually made some price adjustments ... awesome! More

30K B Service Excellent service. In and out in no time. They couldn’t have made this any easier or me to get my car serviced I will be back for sure. Excellent service. In and out in no time. They couldn’t have made this any easier or me to get my car serviced I will be back for sure. More

Have new tire mounted My service representative Tommy greeted me friendly and promptly when I came in to service department. Even though I did not have an appointment. To My service representative Tommy greeted me friendly and promptly when I came in to service department. Even though I did not have an appointment. Tommy got my service request written up and worked in to system in recorded time, and me on my way. Thanks for a job well done! More