Mercedes-Benz of Annapolis - Service Center

exceptional service Brought my car in for service with Alex and as always he provided efficient top notch service. He explained everything that needed to be done and kept Brought my car in for service with Alex and as always he provided efficient top notch service. He explained everything that needed to be done and kept me updated throughout the day. My vehicle was ready the same day. I know my cars are in good hands at Mercedes of Annapolis thanks to Alex. More

Spectacular Alex is a top-notch service representative. He is neat, well groomed, (handsome, too!), polite, attentive, has full knowledge of the vehicles, answers Alex is a top-notch service representative. He is neat, well groomed, (handsome, too!), polite, attentive, has full knowledge of the vehicles, answers questions no matter how unimportant they may seem, and is willing to make our experience with Annapolis Mercedes one to remember favorably. Thank you , Alex for making us feel comfortable and important! More

Above and Beyond! I experience outstanding service, from start to finish, each visit. Alex is very personable, and efficient and he always goes above and beyond! Thank I experience outstanding service, from start to finish, each visit. Alex is very personable, and efficient and he always goes above and beyond! Thank You! More

A very pleasant and efficient experience In short, my experience with Mercedes-Benz of Annapolis was excellent. I worked with Advisor Tommy Tate, and from the moment I called to express conce In short, my experience with Mercedes-Benz of Annapolis was excellent. I worked with Advisor Tommy Tate, and from the moment I called to express concerns about my vehicle, Mr. Tate was attentive, responsive, and went the extra mile to provide excellent customer service. Because of my experience with working with him, I plan to make this location my go-to for vehicle maintenance needs, and look forward to working with him again. More

Super easy service experience with Alex Once again, Alex Clothier has made my service experience a very pleasant one! He was able to provide a loaner car during the service of my vehicle an Once again, Alex Clothier has made my service experience a very pleasant one! He was able to provide a loaner car during the service of my vehicle and had me out and on my way in a few minutes. Taking my vehicle in for service has ALWAYS been a completely painless and quick process. Thank you, Alex, for your superb service!! More

Great Service Visit With Mr. Leyman The service here is top notch. Scheduling my visit with Chuck Leyman couldn't have been easier and he was able to accommodate all of my needs. He goes The service here is top notch. Scheduling my visit with Chuck Leyman couldn't have been easier and he was able to accommodate all of my needs. He goes above and beyond the level of quality service. My car was done in record time as well. This impressed me because I've had experiences at other dealerships where my vehicle was just sitting on their service lot for days while I drove around in a loaner. I would definitely recommend this service center and ask for Chuck Leyman! More

So happy! I just bought a certified used Mercedez and had a concern about the check engine light. Alex took care of it and provided a loaner so I could be on my I just bought a certified used Mercedez and had a concern about the check engine light. Alex took care of it and provided a loaner so I could be on my way. He was so personable and accommodating. He is my go-to service guy. More

Chuck Leyman’s Exceptional Service Chuck Leyman at Mercedes Benz of Annapolis, MD gave me and my family exceptional service during our last visit. Chuck went the extra mile to ensure t Chuck Leyman at Mercedes Benz of Annapolis, MD gave me and my family exceptional service during our last visit. Chuck went the extra mile to ensure that our GL550 was repaired promptly and with no hassle to us. Chuck is always personable, communicative and happy to help. More

Great Adviser Tommy always goes above and beyond just servicing a car. He is very knowledgeable and friendly and genuinely wants to steer you in the right directio Tommy always goes above and beyond just servicing a car. He is very knowledgeable and friendly and genuinely wants to steer you in the right direction. More

Great service experience Tommy Tate took great care of me. He made me feel at home while I waited for my repair. He was very patient and polite . Tommy Tate took great care of me. He made me feel at home while I waited for my repair. He was very patient and polite . More