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Mercedes-Benz of Arcadia
Arcadia, CA
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
February 09, 2020
Service representative was professional timely and answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! More
by Ewatlopez
Employees Worked With
February 06, 2020
Excellent service :) They make sure that you and your vehicle is well taken care of. Will definitely recommend this place. They are nice. Awesome experience :) vehicle is well taken care of. Will definitely recommend this place. They are nice. Awesome experience :) More
by Jhenn
Employees Worked With
Mike Tone
February 04, 2020
The service was excellent, Huy, Stacey and Moe were very nice. I would go back for my next car. Thank you so much for the wonderful car buying experience! nice. I would go back for my next car. Thank you so much for the wonderful car buying experience! More
by joter01
Employees Worked With
Stacey Huynh and Mo, Huy Nguyen
February 03, 2020
New car purchase Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. We would not go anywhere else to purchase a car. In service, Mike Marsh and Perry Roeder and their supporting staff are always consistently helpful and efficient. More
by jlantz
February 03, 2020
I went to the dealer looking for a Mercedes c class and Denise made it possible for me to get an E300. Couldn’t do it without Denise help. Denise made it possible for me to get an E300. Couldn’t do it without Denise help. More
by Marilopez1991
Employees Worked With
Willy Chia, Denise Justice
January 27, 2020
Rebecca has been exceptional as usual, first time I went there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. More
by Greg
Employees Worked With
Rebecca So
January 25, 2020
Always efficient and super-courteous.Car is ready when Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes back super clean More
by brentcallinicos
Employees Worked With
Joseph Yu
January 23, 2020
2014 E-550 service and maintenance I appreciate the service and approachability of the technician and service representative (Perry). My car was completed on time and ready for pickup. I appreciate the service and approachability of the technician and service representative (Perry). My car was completed on time and ready for pickup. Great job. More
by rcrod55
Employees Worked With
January 22, 2020
The sales person Billy Kwan helped us a lot . He spent times with us and answered all questions well beside his friendliness. We will recommend him to our friends . times with us and answered all questions well beside his friendliness. We will recommend him to our friends . More
by gwansugiharto
January 10, 2020
Mr. Chang demonstrates great customer service by clearly explaining product features, being patient, providing language assistance, and offering useful financial information regarding purchasing. I am very explaining product features, being patient, providing language assistance, and offering useful financial information regarding purchasing. I am very satisfied with his service. More
by Jintao Zhang
Employees Worked With
