Mercedes-Benz of Arcadia

Service Review Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder we Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder went above and beyond to make sure my concerns is address during my visit. More

2nd purchase from this dealership - will return again. Buying a car is usually a drawn out experience where you're begging to leave by the time the deal is complete. Denise and Ken made the experience sea Buying a car is usually a drawn out experience where you're begging to leave by the time the deal is complete. Denise and Ken made the experience seamless. Denise found the perfect car for me after over a year of searching, and made sure I had the first opportunity to get it. Couldn't be happier with the car and with the buying experience. A few funny moments along the way but what's life without a few surprises? More

TWO THUMBS UP Thank you Denise Justice for making my experience a truly exceptional one!!!!! Everyone on the team provided excellent service and allowed us to make Thank you Denise Justice for making my experience a truly exceptional one!!!!! Everyone on the team provided excellent service and allowed us to make an informed decision to purchase a new vehicle best suited for our growing family!! Again thank you Denise. More

Excellent experience and professional service Ophelia is very nice and professional. She kept posting the service updates to me timely. Doing service at Mercedes-Benz of Arcadia is a pleasant jour Ophelia is very nice and professional. She kept posting the service updates to me timely. Doing service at Mercedes-Benz of Arcadia is a pleasant journey without any hassle. I can’t say enough about how quick and comfortable it was even with a loaner car. Thanks! More

Great experience! My very 1st Mercedes-Benz vehicle Bo Xiao provides excellent customer service and genuinely wants to help his clients get into the cars they want. He made my first time Mercedes-Benz o Bo Xiao provides excellent customer service and genuinely wants to help his clients get into the cars they want. He made my first time Mercedes-Benz ownership easy and such a great experience all around. I originally stopped by the Mercedes-Benz West Covina store but was shamefully treated by Kevin Wang and the managers there. Regardless, I continued to pursue an MB lease and I'm very glad I visited the Rusnak Arcadia dealership. I highly recommend Bo and his store and will definitely be coming back to him in 3 years for my next lease! More

Another great experience This is my second car from Denise Justice, and I can’t say enough about how easy and comfortable it was. Denise took her time in showing me different This is my second car from Denise Justice, and I can’t say enough about how easy and comfortable it was. Denise took her time in showing me different cars and explained different features clearly and in a way that is easy to understand. Throughout the process she was transparent and easy to work with, always making sure I was informed and confident in my purchasing decisions. I recommend Denise to all of my friends and family interested in taking home a new Mercedes. Thank you Denise for showing me that the brand promise of the best or nothing does not stop with the product, looking forward to seeing you for my next car. More

Great experience This was a really great experience in Mercedes Benz of Arcadia, and I decided my car just in just one week, highly recommended this dealership! This was a really great experience in Mercedes Benz of Arcadia, and I decided my car just in just one week, highly recommended this dealership! More

Regular Service and Detail Everyone is always very professional and courteous. Scheduling was easy. Rusnak has a very pleasant waiting area. The service department does a grea Everyone is always very professional and courteous. Scheduling was easy. Rusnak has a very pleasant waiting area. The service department does a great job. Thank you! More

Great Dealer Bruce is a great dealer. He works seriously. He will patiently talk to me and solve the problems he will encounter when buying a car. With Bruce’s hel Bruce is a great dealer. He works seriously. He will patiently talk to me and solve the problems he will encounter when buying a car. With Bruce’s help, I successfully bought a car that I really like. More

Great Experience PJ was very professional and helpful in finding the perfect Mercedes vehicle we were looking to get. I highly recommend him, not only as a knowledgeab PJ was very professional and helpful in finding the perfect Mercedes vehicle we were looking to get. I highly recommend him, not only as a knowledgeable resource of MB vehicles, but most importantly as a Sales Consultant. He made the entire process as seamless and efficient as possible. We were in and out before we knew it with a big smile driving away. Thanks, PJ - you’re our go-to guy! P.S. His assistant, Artemis, was also very helpful and answered any inquiries we had. Great team! More