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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,117 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,117 reviews

August 22, 2018

Auto service I like the service I receive at Rusnak because the employees are helpful and professional especially Jennifer Lew. The service area is beautiful, cle More

by car lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to write us such a great review. We really appreciate it! - Huy Nguyen, Customer Service Manager

August 20, 2018

Excellent service I am glad we worked with Phillip Yang he provided an awesome service and answered patiently to all my questions. I would absolutely recommend setting More

by Stephanie A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy Chia, Andy Tan, Phillip Yang
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for your business and 5 star rating! - Huy Nguyen, Customer Service Manager

August 20, 2018

Good customer service Helpful. Good salesman. Good customer service. Car so 👍. Thumbs up. Very friendly. Came to house even late and bring the car with good condition. Sh More

by Sheica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

We value each of your 5 stars! Thank you for your review. - Huy Nguyen, Customer Service Manager

August 17, 2018

Amazing Customer Service Excellent customer service I’ve bought two Mercedes Benz at this dealership And I’ve highly recommended many people to Katrin Bassenger excellent More

by reyna07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Thanks for your great review and your recommendation of us! We're happy to hear you have had such great experience with our team! - Huy Nguyen, Customer Service Manager

August 17, 2018

Amazing Service The dealer who helped me was really helpful and friendly. We are very satisfied with the service he provided and happy with the result. Definitely rec More

by Chuchu523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for your feedback! We're happy to hear that our staff member provided such a great experience for you. We hope you have a great day! - Huy Nguyen, Customer Service Manager

August 15, 2018

CLA250 Nice and friendly service, he gives me a lot informations to help me finding the best car that fits me, I will introduce my friends to come here More

by Miyoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for the great feedback on our team! We are happy to hear that you'll be recommending us to others. We appreciate it greatly! - Huy Nguyen, Customer Service Manager

August 15, 2018

Very Satisfied The dealership was very friendly and everyone was very professional and polite. Would defintiely recommend buying with Mercedes Benz of Arcadia. Very More

by carboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Huy Nguyen, Customer Service Manager

August 14, 2018

Very satisfied. Dealership is bright and nice. It has a very welcoming atmosphere. Great service overall. Neat and orderly organized. Friendly personnel nice and very More

by Changhui82082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our finance officer.
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

August 14, 2018

Great experience. Phil Yang was a great! We got the best service ever on this dealership. Go see Phil Yang. Since the first day I met him I knew he was the right sales man to work with. I wou More

by JoniK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy Chia, Ken Lau, Andy Tan, Phillip Yang
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We sincerely value your business and look forward to your next visit! - Huy Nguyen, Customer Service Manager

August 14, 2018

New sales Sales experience was enjoyable. I definitely appreciate not being pressured and willingness to work with me on getting the best deal possible.. MiIch More

by Lilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Michael Liao
Sep 17, 2018 -

Mercedes-Benz of Arcadia responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing us and we hope to see you again. - Huy Nguyen, Customer Service Manager

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