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Mercedes-Benz of Arcadia
Arcadia, CA
1,117 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,117 reviews
July 31, 2018
Denise Justice Makes Car Buying A Great Experience!!!! I recently went into Rusnak Arcadia to purchase and S560 becuase my past lease was due. The person in charge of my transaction was Denise Justice and I recently went into Rusnak Arcadia to purchase and S560 becuase my past lease was due. The person in charge of my transaction was Denise Justice and I have to say she she makes the car buying experience amazing. Not only is she beyond informative and patient but she is super friendly and courteous. Would definitely recommend her to all my family and friends. I would rate my experience with the dealership and my salesperson 10 stars if I could Thank you..... More
by jeencarlo_fernandez@yahoo.com
Employees Worked With
Denise Justice
July 31, 2018
Good Customer Services Katrin was very nice and very informative. She took time to showed me how to operate the car properly especially with all the new technology in it. Katrin was very nice and very informative. She took time to showed me how to operate the car properly especially with all the new technology in it. She prepared the car nicely before we took the car home, and we took a lot of picture before we left. It was good experience. The finance Manager Joanna also explained the need of extra warranty nicely and she was also very nice. Will be back for another car for the wife. Will recommend to friends and family. More
by Om_fm@hotmail.com
July 29, 2018
Excellent Service Every time I step into Mercedes-Benz of Arcadia I am very satisfied with my experience. The team is always helpful and knowledgeable. This time I wen Every time I step into Mercedes-Benz of Arcadia I am very satisfied with my experience. The team is always helpful and knowledgeable. This time I went in for my service A and as usually, it was fast and simple. More
by ShoNaz
Employees Worked With
Rebecca So
July 22, 2018
Andre is a xxxxxxPro We enjoyed purchasing our vehicle from Arcadia Rusnak and in particular from Andre. We felt like he had our best interests at heart. A truly enjoyable We enjoyed purchasing our vehicle from Arcadia Rusnak and in particular from Andre. We felt like he had our best interests at heart. A truly enjoyable process. I will definitely seek Andre for my future purchases. More
by Carguy1234
Employees Worked With
Joanna Rodriquez, Andre Voglezon
July 21, 2018
Superior customer service I don’t normslly have a very high regard for car dealerships , but I have to say that I was very impressed with Mercedes Benz in Arcadia. Andre Vogl I don’t normslly have a very high regard for car dealerships , but I have to say that I was very impressed with Mercedes Benz in Arcadia. Andre Voglezon provided us with EXCELLENT customer service . He’s professional , efficient, trustworthy , and helpful . I would recommend the dealership !! More
by Hila917
Employees Worked With
Andy Tan, Andre Voglezon
July 18, 2018
My yearly service on my car. My service was excellence. My service worked on time and finished on timely manner. The guy that help me was very nice and tell me all the things nee My service was excellence. My service worked on time and finished on timely manner. The guy that help me was very nice and tell me all the things need to be done and more. Great service department at this dealer. More
by Stevoong
Employees Worked With
Joseph Yu
July 18, 2018
Great service good service and attitude. High efficiency. This guy introduced lots of the functions of the vehicle. The best thing I wanna say is that this guy is p good service and attitude. High efficiency. This guy introduced lots of the functions of the vehicle. The best thing I wanna say is that this guy is patient. More
by Chuanliu
Employees Worked With
July 13, 2018
Andrei is the best! Andrei makes leasing a car so easy. He’s always available via email, text, phone call and I know I’m always getting the best deal. My family has been Andrei makes leasing a car so easy. He’s always available via email, text, phone call and I know I’m always getting the best deal. My family has been a client of his for forever. Thank you Andrei for another smooth, easy, and successful lease! More
by Crystalaquino
Employees Worked With
Andrei Kokhno
July 10, 2018
Great Customer Service and Experience Denise was excellent! Very knowledgeable and personable. Very positive buying experience. Her and Andy Tan really worked to make sure my needs were Denise was excellent! Very knowledgeable and personable. Very positive buying experience. Her and Andy Tan really worked to make sure my needs were met and that the experience was seamless. I am recommending this dealership to all my friends! More
by ogyamfi
Employees Worked With
Andy Tan, Denise Justice
July 09, 2018
life savers! had an issue with my car and Rebecca and Joanna where quick to help me though the whole process quick and painless. thank god i bought a car here caus had an issue with my car and Rebecca and Joanna where quick to help me though the whole process quick and painless. thank god i bought a car here cause these people help me with everything i need in a way thats clear, fast, and easy. thank you ladys!!!!! More
by danigrrl88
Employees Worked With
Joanna Rodriquez, Rebecca So
