Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Arcadia
Arcadia, CA
1,110 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
April 30, 2018
Superb Leasing Experience at MB Arcadia Peter’s team let my wife and me enjoy the best vehicle leasing experience (out of 4 different leases in 11 years). He clearly understood our needs an Peter’s team let my wife and me enjoy the best vehicle leasing experience (out of 4 different leases in 11 years). He clearly understood our needs and expectations; then he tailored a solution for us. We only spent less than 2-3 hours before we decided to sign up for the lease. Further, his team delivered the cargo to our residence when my wife was not feeling well on the scheduled delivery date. Two thumbs up, Peter!!! More
by JunrongLi2018
Employees Worked With
Peter Liew, Brian Edwards, Celina Chen
April 30, 2018
Excellent service Peter has been helping me with several Mercedes leasing. He's very patient and knowledgeable. I'm very satisfied with his service. Will continue to le Peter has been helping me with several Mercedes leasing. He's very patient and knowledgeable. I'm very satisfied with his service. Will continue to lease from him. More
by Luanne
Employees Worked With
Peter Liew
April 29, 2018
First Car experience From start to finish, the workers at Rusnak Mercedes Benz were great. They were very nice and polite aswell as going the extra mile to make sure that From start to finish, the workers at Rusnak Mercedes Benz were great. They were very nice and polite aswell as going the extra mile to make sure that I was happy with what I was getting. I would definetly come back to Rusnak Mercedes for my next car! More
by AndreK02
Employees Worked With
Anthony Ziemann, Andre Voglezon, Brian Wong
April 29, 2018
Happy with the service Peter was very helpful with my lease return to Mercedes He called Mercedes USA for me to save some time and some money I m very happy with my l Peter was very helpful with my lease return to Mercedes He called Mercedes USA for me to save some time and some money I m very happy with my lease return experience More
by Carlchang
Employees Worked With
Willy Chia, Ken Lau, Peter Liew, Brian Edwards, Celina Chen
April 24, 2018
Great service! Wonderful experience. Joe went above and beyond in accommodating my warranty repair. Car was fixed as promised and clean upon return. I will be back f Wonderful experience. Joe went above and beyond in accommodating my warranty repair. Car was fixed as promised and clean upon return. I will be back for future services for sure! More
by CLAdude
Employees Worked With
Joseph Yu
April 18, 2018
Unprofessional sales consultant mercedes benz arcadia I asked a quote on GLE 350 and never got any number from one of the salsles consultant here. The worst thing she responded my email in unprofessiona I asked a quote on GLE 350 and never got any number from one of the salsles consultant here. The worst thing she responded my email in unprofessional way. I keep the email and will post it somewhere if anybody request it. Mercedes Benz Arcadia has achieved higher rating because of the work of other professional team management and sales. However, it came to my surprise this luxury brand dealership is employing "frustration" sales consultant. Her attitude didn't represent the high rating mercedes benz arcadia. I am of course disappointed to encounter such behavior that I didnt expect from this luxury brand auto and high rating dealership, poor customer service and not friendly internet sales consultant alicia arch. I will continue to find the right person with the right attitude to get me the car I want. More
by Craig
Employees Worked With
Alicia Arch
April 18, 2018
absolute best car buying experience I have ever had in 40 yr Best car buying experience I have ever had in 40 years of buying cars!!!!!! Hats off to Vlcahe for doing what he said he was going to do!!!!! Best car buying experience I have ever had in 40 years of buying cars!!!!!! Hats off to Vlcahe for doing what he said he was going to do!!!!! More
by Craig Wasserman
Employees Worked With
Vlache
April 18, 2018
Excellent experience Joe Yu did a great job of communicating through the entire process. A wonderful customer experience I would highly recommend Mercedes Benz of Arcad Joe Yu did a great job of communicating through the entire process. A wonderful customer experience I would highly recommend Mercedes Benz of Arcadia to friends More
by customer
Employees Worked With
Joseph Yu
April 16, 2018
Hillcrest2 Very professional, friendly, and made the buying of my new car painless and the process was fast. My husband went with me, and he was so impressed Very professional, friendly, and made the buying of my new car painless and the process was fast. My husband went with me, and he was so impressed with the total transaction that he wants to buy a new car. I’ am so happy with my new car, More
by Hillcrest2
Employees Worked With
Joanna Rodriquez, Phillip Yang
April 10, 2018
Friendly, expert service Easy to get an appointment. Michael and staff were attentive to my needs and time. Work was done on time and the price was very fair. Easy to get an appointment. Michael and staff were attentive to my needs and time. Work was done on time and the price was very fair. More
by James McDermott
Employees Worked With
Michael Sanders
