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Mercedes-Benz of Arcadia
Arcadia, CA
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
August 12, 2016
love this dealership this dealership is one of the largest in California, so they have a large inventory to choose from. The sales team, especially Scott Hong, is very kn this dealership is one of the largest in California, so they have a large inventory to choose from. The sales team, especially Scott Hong, is very knowledgeable and will give you a great deal on the car. They understand what true customer service means! More
by mbusa
July 31, 2016
Very helpful sales staff My experience at Rusnak was great! I came here to see Billy Kwan to buy for my cousin. Billy was able to reschedule his appointment so that he would b My experience at Rusnak was great! I came here to see Billy Kwan to buy for my cousin. Billy was able to reschedule his appointment so that he would be able to see me right away even though I called him the day I wanted to go to Rusnak. He got us a good deal on the C300 with all the features my cousin wanted. Everything went by quickly and we were very happy with the car and the service we received. We will definitely come back! More
by NealChen
Employees Worked With
Billy Kwan
July 29, 2016
Great Service!!!! We decided to visit (Rusnak Mercedes of Arcadia) and we met with Denise Oka-Justice, who not only made our experience very pleasant, but also made it We decided to visit (Rusnak Mercedes of Arcadia) and we met with Denise Oka-Justice, who not only made our experience very pleasant, but also made it very quick with no hassles. My spouse and I are very happy and got a GREAT deal on a brand new 250 CLA, I was beyond excited to drive off in my dream car. The facility itself is beautiful, comfortable, and inventory is very impressive. Their staff is amazing and is all about their customers and ensuring you are happy with your purchase. To add they are extremely helpful with no pressure, no stress. Best quality service we have ever received at a dealership. Denise Oka-Justice was amazing, and very helpful with our purchase. Anyone who is in the market to purchase a mercedes I highly recommend this dealership, and ask for Denise she will take GREAT care of you! We will definitely be returning customers. Thank you Denise!!! More
by Darian1234!
Employees Worked With
Denise Justice
July 26, 2016
Good service! Good service as always! We are very happy abt the good quality of service at the new location. We will hope to have more opportunity to work with PJ N Good service as always! We are very happy abt the good quality of service at the new location. We will hope to have more opportunity to work with PJ Nan in the future. Thank you. More
by Danielleruc
Employees Worked With
P.J. Nan
July 18, 2016
Marvelous Andre Voglezon @ Rusnak took care of me and got me in the car of my dreams, so happy these days driving in my new mercedes benz, he made a dream beco Andre Voglezon @ Rusnak took care of me and got me in the car of my dreams, so happy these days driving in my new mercedes benz, he made a dream become a reality, thank you Andre!! More
by Garaymarcelo24
Employees Worked With
Andre Voglezon
June 30, 2016
Second time lease This past Sunday, I leased my second Mercedes at Rusnak. Both times I worked with Billy Kwan because he made my first impression with Rusnak a great o This past Sunday, I leased my second Mercedes at Rusnak. Both times I worked with Billy Kwan because he made my first impression with Rusnak a great one. Billy is super friendly, professional, knowledgable, & cares about his customers. Furthermore, the valet & service department are always super friendly everytime we bring in our car for service as well. It would be difficult to ever get a car anywhere else in the future. More
by JeremySalazar
Employees Worked With
Billy Kwan
June 23, 2016
Simply the Best! I deeply appreciated the high level of the professionalism, care and quality of work at your dealership. I would absolutely recommend you guys to all I deeply appreciated the high level of the professionalism, care and quality of work at your dealership. I would absolutely recommend you guys to all my friends and family members. Many thanks! More
by viktoria
Employees Worked With
Michael Tone
June 20, 2016
Scott and Rebecca made this a great experience! Scott promised a price and the car was ready when we get there. Everything is what we expected and if you need a benz, give Scott Hong a call. Scott promised a price and the car was ready when we get there. Everything is what we expected and if you need a benz, give Scott Hong a call. More
by Ronnyng
June 10, 2016
Great! First, the new Rusnak Arcadia dealer is huge and very beautiful. Second, sales Andre really helps me a lot to find a good car and get a good price. So First, the new Rusnak Arcadia dealer is huge and very beautiful. Second, sales Andre really helps me a lot to find a good car and get a good price. So I recommend strongly. More
by lovelysunshine
Employees Worked With
Andre Voglezon
May 31, 2016
Awesome experience My husband and I was search for a certify pre own Mercedes. We were looking at cars.com and autotrader.com, realized that Rusnak Mercedes have a very My husband and I was search for a certify pre own Mercedes. We were looking at cars.com and autotrader.com, realized that Rusnak Mercedes have a very large inventory and good ratings. After we picked out the car that we want, we head directly to the dealership. A salesman name Billy Kwan came up and say Hello. He is very patient tell us all the features on the car. The finance process was quick, and we finish the process in about 2 hours. my best car buying experience ever. More
by Wan Leng Tin
Employees Worked With
Billy Kwan
