Mercedes-Benz of Arcadia

Peter Liew provides amazing customer serview During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. We were greeted by Angel who was very nice and showed us around, best part was that she not pushy at all. She then introduced us to Peter Liew who was not only very helpful but extremely knowledgeable in all things Mercedes. After deciding on a car Peter and us started to negotiate, he was very accommodating to our budget. Peter Liew really understands what people need and want in regards to service and delivers it with excellence. We are thinking on buying another car in the next 6 months and without a doubt our first call will be to Peter Liew. More

AMAZING CUSTOMER SERVICE - THANK YOU ANDRE VOGLEZON Andre Voglezon who is a Sales Consultant at Rusnak Arcadia gave us THE MOST INCREDIBLE CUSTOMER SERVICE. We are very particular and Andre V. was so Andre Voglezon who is a Sales Consultant at Rusnak Arcadia gave us THE MOST INCREDIBLE CUSTOMER SERVICE. We are very particular and Andre V. was so kind and answered all of our questions. We were leaving to go out of town and told him we wanted to stop in the dealership and purchase a E350 and only had about 20 minutes. He had the paperwork all ready for us to sign when we got there and the finance dept. got us out of there in a flash. After we purchased the vehicle Andre spent a great deal of time going over each detail about the car. Since then, we have called and he has always returned our calls immediately. AMAZING! Sayde is also great in service. She has helped us over the years and has always been super professional. A great experience all around. We could not be more pleased. Thank you so much. Myone and Wayne Collins More

Awesome service - thank you Sayde Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice !! Your the reason I get my car serviced there - I know you'll take of all my car needs without hesitation!!! AWESOME More

Experienced Great Service From Scott Hong! Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I am very happy with his service, he helped make the deal work for me. I thank him for his hard work and making the deal work for me. Overall, I will recommend him to anyone who is looking to buy a Mercedes. More

Excellent Experience from Begining to the End! Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase process time not important. It was a wonderful experience from the Begining!! Andre was amazing and deserves a raise!! More

Excellent customer and mechanical service! Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even made courtesy calls to give us updates. Thank you! More

Great, fast, no hassle experience with Mike Nite We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sa We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sales representative to see if he could perhaps help us with replacing our vehicle. We came back to Rusnak, hoping they would be able get us the same car, for the same payment! They did better. When we arrived, Mike had already set aside our same car, but...with a couple added features. Mike and his manager, William, worked super hard to mirror the previous deal we had gotten on our previous car, despite the August manufacturer's incentives no longer being available. I highly encourage you to visit Mike Nite at Rusnak because he can and will make it happen! We are so happy we got to work with him on our first Mercedes and he came through for us on this replacement!!! More

Fantastic work and service What's to tell, you guys are fantastic, work was done on my Mercedes very quickly and very professionally. I will return and advise all my friends and What's to tell, you guys are fantastic, work was done on my Mercedes very quickly and very professionally. I will return and advise all my friends and family about this great dealership. Let me also say that, Ms. Ophelia Wang was the best, from start to finish she handled everything. Very professional, very caring. Everyone I came in contact with was very professional, yet treated me like they knew me forever.......... Well done, Donnell More

The Rusnak Experience :) I was in the market to upgrade my current primary car and had decided to purchase an E350. Did my homework and shopped around at 3 different Mercedes- I was in the market to upgrade my current primary car and had decided to purchase an E350. Did my homework and shopped around at 3 different Mercedes-Benz dealerships before finding the perfect car that matched all my shopping criteria. Got in contact with Debbra Pound who got me to come in for a visit and made sure the car would be ready for me when I arrived for a test drive. I could not be more happier with my experience at Rusnak Arcadia and the staff that I interacted with. Debbra made sure I was well taken care of and explained everything I needed to know. Since I was paying cash, I still met with Joanna to finalize paperwork and work out paperwork and add extra coverage that I was interested in and she was very helpful and informative and made the process a breeze. I am so happy with the car I bought and I highly recommend if your in the market for a new or used luxury, make sure you see Debbra over at Rusnak before anyone else. I guarantee, you won't go anywhere else. I'll be back when its time to buy another Mercedes :) More

Excellent dealership. Denise Oka-Justice is great! This is my third Mercedes, and second from Rusnak with Denise Oka-Justice. Once again, she took care of me, and got the exact car I wanted. I absolute This is my third Mercedes, and second from Rusnak with Denise Oka-Justice. Once again, she took care of me, and got the exact car I wanted. I absolutely love love my new car! She is extremely helpful and made sure to give me the best deal. It has been a pleasure buying a car from her and I look forward to continue driving a Mercedes and working with Denise. More