Mercedes-Benz of Arcadia

The Best service I want to thank and congratulate everyone for their great service but especially to John Mongomeryas the best sales man And Brian Edwards excellent I want to thank and congratulate everyone for their great service but especially to John Mongomeryas the best sales man And Brian Edwards excellent service person . Our family is very happy to do business with you. Thank You More

Service Visit Even though I was not pleased with Mercedes warranty coverage, I cannot say enough about Stacy Yee. She went over and beyond in providing service to m Even though I was not pleased with Mercedes warranty coverage, I cannot say enough about Stacy Yee. She went over and beyond in providing service to me. More

good service she is very nice and give us a very good deal, and find us very good car for my wife, she like is very much ..hope you guys serve better than sales th she is very nice and give us a very good deal, and find us very good car for my wife, she like is very much ..hope you guys serve better than sales thank you More

Peter Liew provides amazing customer serview During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. We were greeted by Angel who was very nice and showed us around, best part was that she not pushy at all. She then introduced us to Peter Liew who was not only very helpful but extremely knowledgeable in all things Mercedes. After deciding on a car Peter and us started to negotiate, he was very accommodating to our budget. Peter Liew really understands what people need and want in regards to service and delivers it with excellence. We are thinking on buying another car in the next 6 months and without a doubt our first call will be to Peter Liew. More

AMAZING CUSTOMER SERVICE - THANK YOU ANDRE VOGLEZON Andre Voglezon who is a Sales Consultant at Rusnak Arcadia gave us THE MOST INCREDIBLE CUSTOMER SERVICE. We are very particular and Andre V. was so Andre Voglezon who is a Sales Consultant at Rusnak Arcadia gave us THE MOST INCREDIBLE CUSTOMER SERVICE. We are very particular and Andre V. was so kind and answered all of our questions. We were leaving to go out of town and told him we wanted to stop in the dealership and purchase a E350 and only had about 20 minutes. He had the paperwork all ready for us to sign when we got there and the finance dept. got us out of there in a flash. After we purchased the vehicle Andre spent a great deal of time going over each detail about the car. Since then, we have called and he has always returned our calls immediately. AMAZING! Sayde is also great in service. She has helped us over the years and has always been super professional. A great experience all around. We could not be more pleased. Thank you so much. Myone and Wayne Collins More

Awesome service - thank you Sayde Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice !! Your the reason I get my car serviced there - I know you'll take of all my car needs without hesitation!!! AWESOME More

Experienced Great Service From Scott Hong! Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I am very happy with his service, he helped make the deal work for me. I thank him for his hard work and making the deal work for me. Overall, I will recommend him to anyone who is looking to buy a Mercedes. More

Excellent Experience from Begining to the End! Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase process time not important. It was a wonderful experience from the Begining!! Andre was amazing and deserves a raise!! More

Excellent customer and mechanical service! Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even made courtesy calls to give us updates. Thank you! More

Great, fast, no hassle experience with Mike Nite We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sa We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sales representative to see if he could perhaps help us with replacing our vehicle. We came back to Rusnak, hoping they would be able get us the same car, for the same payment! They did better. When we arrived, Mike had already set aside our same car, but...with a couple added features. Mike and his manager, William, worked super hard to mirror the previous deal we had gotten on our previous car, despite the August manufacturer's incentives no longer being available. I highly encourage you to visit Mike Nite at Rusnak because he can and will make it happen! We are so happy we got to work with him on our first Mercedes and he came through for us on this replacement!!! More