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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.9
849 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 849 reviews

January 19, 2024

The service was seamless and efficient. My vehicle was ready when promised. Everything was well done. More

by Rygregory
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. You
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
January 14, 2024

The service was very good and I am likely to come again for my next service. Thanks More

by Sailendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Rivera
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Jan 14, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Sailendra, thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your four star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again, and hopefully earn five stars. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
December 24, 2023

Alvin DANIELS is the consummate professional. I will return to work with him and Carl! More

by M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Dunham, Alvin Daniels
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Dec 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for choosing Mercedes-Benz of Arlington for your new vehicle. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. I'll be sure to share your comments with Alvin and Carl. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
December 22, 2023

The service center provides reliable advice and stands behind their work. They have loaner cars available if needed gor longer term repairs. More

by civic4life2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
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Dec 23, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher,  Business Development Center Manager, 703-284-2575

Helpful
December 21, 2023

Best Mercedes dealer in the DMV for sales and service. Dave and Hugh have been fantastic to deal with. More

by jaycee718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Papadopoulos, Finance, 5 Stars for him too, Marcus Mignogna, Greg Smoak, Hugh McGuire, Dave Smith
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Dec 22, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good morning, and thank you so much for the review and your five-star rating. Our customers are always our top priority at Mercedes-Benz of Arlington, so I'm glad to hear that you received the level of service that you expected. Please feel free to contact us if you have any questions about our services. We appreciate your business. Thanks again, Mike Fisher, Business Development Center, Manager (703) 284.2575.

Helpful
December 15, 2023

It was very easy to make the appointment, and Hugh went out of his way to help me. Having the car picked up at my home and delivered after the service added to the ease of the experience. More

by wavewaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
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Dec 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks very much for your review and kind words about your experience with our Service Department and our Service Advisor Hugh McGuire At Mercedes-Benz of Arlington we understand how valuable your time is, so our valet service is one more way for us to provide the outstanding service you deserve. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
December 07, 2023

Frank is very friendly and super helpful! I had a great experience to purchase our first Mercedes! Highly recommend! More

by shen.xiang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Namin
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Dec 07, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Shen, we believe in going the extra mile to ensure that our customers have an exceptional experience with us. That's why we want to take a moment to express our sincere gratitude for choosing Mercedes-Benz of Arlington for your recent Purchase. We are truly honored that you placed your trust in us. Your satisfaction is our top priority, and we are delighted to hear that our dealership and Frank Namin in particular met your expectations. We look forward to serving you again and exceeding your expectations in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us! Thank you, Mike Fisher, Business Development Center Manager, 703-284-2575.

Helpful
December 06, 2023

MB of Arlington has always been reliable for our needs. Dave, the service dept manager is awesome. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Dave Smith
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Dec 06, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good Morning, Mimi. We appreciate your feedback and 5-star rating. As a long-time customer you know that we strive to put the needs of our customers first. I'm pleased to hear that you experienced the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car requires a little TLC. Don't hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center Manager, 703-284-2575.

Helpful
December 02, 2023

excellent service mangers, managers are very courteous and accommodating knowledgeable mechanics best dealership in the area More

by evamurphy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Garry Burk
Report | Print
Dec 02, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
November 10, 2023

Great service. They were very responsive to my questions and answered them all quickly. Thank s More

by fross10130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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