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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.9
850 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 850 reviews

November 10, 2023

Great service. They were very responsive to my questions and answered them all quickly. Thank s More

by fross10130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
November 09, 2023

Hugh McGuire is the main reason I use this location for service. He is the best. I did buy my first Mercedes there some 25 years ago too. More

by terrence.duvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department and your Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
November 07, 2023

Raheem was amazing, finale team was great. Super happy. Curious about the free car washes More

by Chris.joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem, Ron Moghisi, Azzam Altahir, Garry Burk, Brian Cahill, Mike Fisher
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Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Sales Department as well as our Sales Consultant Raheem Sheikh. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
November 04, 2023

The advisory is great, the service was fast and the service they offer with the rental car is great and helpful also the waiting area is well appreciated More

by lovito1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department and our Service Advisor Garry Burk. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 21, 2023

Great service as usual, prompt and courteous service advisor. Fast delivery and very clean car wash More

by Alikmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Geoff Smith
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 19, 2023

Pleasant and attentive to your concerns and timely responses. Easy to make appointments and get loaner cars More

by debjwill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Oct 20, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 15, 2023

I have always been pleased with service provided by Hugh McQuire. I also appreciated the loaner car. More

by lourie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Clayton Garrett
Report | Print
Oct 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We've always believed in building a great team to provide our customers with the type of experience that brings them back time after time and your review lets us and others know how committed we are to that goal. We really appreciate your continued patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 14, 2023

Best costumer service, excellent time waiting, courtesy manner an very efficiency personal related to the needs matters More

by gongora007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Oct 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We've always believed in building a great team to provide our customers with the type of experience that brings them back time after time and your review lets us and others know how committed we are to that goal. We really appreciate your patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 12, 2023

Worked with me on the sales price make and model but a few too many salesman games. More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
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Oct 13, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your positive review regarding your experience with our Preowned Sales Department and your Sales Consultant Rudy Shirley. I'm sorry your experience was less than excellent but we do really appreciate your business. If you like to discuss this further please feel free to contact me. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Helpful
October 03, 2023

Jason and team were great! Car always leaves like new - kudos! 10/10 exceptional service as always! More

by derek w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bell
Report | Print
Oct 03, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Service Advisor Jason Allen. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We've always believed in building a great team to provide our customers with the type of experience that brings them back time after time and your review lets us and others know how committed we are to that goal. We really appreciate your continued patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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