Mercedes-Benz of Arlington an American Service Center Company

Excellent customer service The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was pr The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was provided a loaner, which worked perfectly. More

Professional Staff, Great Experience Malick was very knowledgeable and professional. Made for a great overall buying experience. Rest of the staff is very friendly and easy to communicat Malick was very knowledgeable and professional. Made for a great overall buying experience. Rest of the staff is very friendly and easy to communicate with. More

Always Aplus service! I choose Mercedes Benz of Arlington because they always deliver notch service and are very professional and knowlegeable. I have tried Tysons Mercedes I choose Mercedes Benz of Arlington because they always deliver notch service and are very professional and knowlegeable. I have tried Tysons Mercedes service but Arlington does a better job. More

Sales and Service is what makes this dealer the best for me My wife and I have bought several vehicles using the same sales associate Mr. Greg Smoak over a period of twenty years at this dealership. Mr. Smoak My wife and I have bought several vehicles using the same sales associate Mr. Greg Smoak over a period of twenty years at this dealership. Mr. Smoak has been exemplary in his services and we will never buy a Mercedes from anyone else. We are currently busy returning a lease that is coming to an end and we look forward for the next purchase, possibly an S550. Our servicing needs have also been taken care of by the same service manager Mr. Dan Moreau. He has been the best service advisor over the years and we cannot imagine a better service at another dealership. More

Great Job on my 1st Visit Excellent Service and online system for scheduling. I have spent more time on surveys than the actual service time at the dealership. Please review Excellent Service and online system for scheduling. I have spent more time on surveys than the actual service time at the dealership. Please review this process - this is the 3rd or 4th survey I have taken. More

Wonderful Interaction! The entire team process was great. From my service representative to the loaner service representative and check out team. The repair needed to my The entire team process was great. From my service representative to the loaner service representative and check out team. The repair needed to my sound system brought out what I had expected in sound quality. More

Great service and personable staff Malick Faye was knowledgeable and friendly. He took the time to thoroughly research the car model and answered all of my questions. Support staff were Malick Faye was knowledgeable and friendly. He took the time to thoroughly research the car model and answered all of my questions. Support staff were efficient and I was able to get in and out with a new car in just a few hours. More

Outstanding Sales Service Our car buying experience was quite pleasurable—never had a better sales person. Malick Faye was outstanding in every respect— a tribute to Mercedes Our car buying experience was quite pleasurable—never had a better sales person. Malick Faye was outstanding in every respect— a tribute to Mercedes Benz of Arlington. More

Great service! Took the car in for three things on short notice. Dealership did great and Dan our service rep is tremendous. 100% satisfied with this dealership. Took the car in for three things on short notice. Dealership did great and Dan our service rep is tremendous. 100% satisfied with this dealership. More

Above and Beyond Exceptional Customer Service I came to purchase a Mercedes-Benz GL450 and I was greeted by Malick smile who provided us (my husband and I) a wonderful customer service. He is very I came to purchase a Mercedes-Benz GL450 and I was greeted by Malick smile who provided us (my husband and I) a wonderful customer service. He is very professional and gave us excellent advice about our vehicle. I was so pleased with this purchase because of Malick knowledge about the product and service. He is a great asset to your company and because of him, I would highly recommend anyone who would like to purchase a Benz to go to this location in Arlington, VA. Malick thanks again for your service because you went an extra mile to please my husband and I. It was a pleasant experience. Malick, my hubby will be back to you soon to purchase his S550. More