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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
850 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 850 reviews

September 19, 2015

As Excellent As The Cars They Offer For more than twenty years and five Mercedes-Benz vehicles, ASC (or MB of Arlington as they are now known) has been my dealer of choice. Even thoug More

by Fred. Just Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary (Kathleen) Walker
September 11, 2015

Mike Fisher makes this dealership GREAT I bought a car from Mercedes-Benz of Arlington in July 2014, an exact replacement for my 2010 S400 I managed to total. Great service with buying...... More

by jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fisher, Mike
August 19, 2015

A great service! Donald MCneely was a very excellent service advisor! He did pay attention to every word I said to him, Great customer service, just above professional More

by Josephmine1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
August 17, 2015

poor customer service Every review i read about Garry Burk has been good,like he's the greatest thing sice slice bread. I beg to differ. I recently got the worse service ev More

by alfredo104u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garry Burk
August 17, 2015

Drive train replacement Fast and professional service Dan Moreau was great. I thought the problem was something else, but through their analysis they quickly found the proble More

by GrayhairdNick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
August 13, 2015

Always professional.. Value for the money spent!! My representative , Garry Burk has been a part of my car dealings for the past 20 years. I rely on his knowledge and expertise in this field and he h More

by MB , Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
August 12, 2015

Computer tire display Entering the service center I was pleasantly greeted and shown to the waiting area. The rear tired needed changing. A new tire was ordered and my ca More

by Penny63
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Namin, Brian Cahill
August 12, 2015

Service Needed service on non operating rear turn signal. The bulb housing had "melted" (how is that possible?). Had to be replaced at a cost of $500. Sure More

by Ghclow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
August 10, 2015

service rep is key to dealership We have three Mercedes, and my husband has been dealing with the Arlington dealership for over 40 years. Needless to say there have been far too many More

by Mahoney, L. J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Scaaf, Hugh McGuire
August 09, 2015

Change Batteru I was satisfied with the service. My vehicle was finished on time the vehicle was washed. I like Mr Birke he is very courteous and. Helpful. More

by Queen Zenobia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
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