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Mercedes Benz of Athens - Service Center
Watkinsville, GA
65 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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65 Reviews of Mercedes Benz of Athens - Service Center
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January 05, 2020
Good job and follow up made my first experience at Athens Mercedes a pleasant experience. The drivers who picked up my car and returned it my home were excellent ambassadors for the dealership. Mercedes a pleasant experience. The drivers who picked up my car and returned it my home were excellent ambassadors for the dealership. More
by psayeski
Employees Worked With
Helpful January 04, 2020
Excellent Service in a timely manner!!!! They are very professional and polite.. The new location is fabulous... My car runs like it’s new again... professional and polite.. The new location is fabulous... My car runs like it’s new again... More
by Patriciagoode
December 24, 2019
Real Professionals We took our car in for an oil change and they preformed their safety check. They found a few problems that we were not aware of. Repaired them and was We took our car in for an oil change and they preformed their safety check. They found a few problems that we were not aware of. Repaired them and was covered under warranty! Thanks!!! More
by Mike
December 17, 2019
Excellent service, amazing staff, they truly care about your personal experience and do everything they can to make it perfect. Only serviced what needed to be fixed and even ordered a replacement part for your personal experience and do everything they can to make it perfect. Only serviced what needed to be fixed and even ordered a replacement part for me which made everything super easy! More
by Elsaevans98
Employees Worked With
December 14, 2019
I had excellent service They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. More
by tylerak
November 18, 2019
My firsr service visit. Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Ben Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Benz of Athens, I worth driving little more and have a great service. Rmonti More
by Rmonti
Employees Worked With
November 15, 2019
Battery was hit or miss on starting the car. Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was very prompt. More
by Old Retired Guy
Employees Worked With
November 11, 2019
Excellent Service My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text message My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text messages. Highly recommend this dealership. More
by jerryfranklin
Employees Worked With
November 11, 2019
Service dept. is 2nd to none. Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 1 Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 11. More
by OJAMESMAY
Employees Worked With
