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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
1,875 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 1,875 reviews

March 03, 2011

Cindy Owen always goes above and beyond to be more than helpful. She is very knowledgeable and is always willing to help out when I need extra help. Whenever I call she is prompt to accomodate me in any w More

by lisagrubb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Owen
March 03, 2011

Kim's communication style and focus on my priorities as a customer is the reason Atlanta Classic Cars has been my preferred dealer since 1993. We continue to travel from Decatur to Boggs Road instead of goin More

by ggidden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Harward-Cates, Kim Cates
March 02, 2011

I have purchased cars at ACC for 20 years now. I currently drive an r350.Tony has sold me 4 and Rick is my service guy. Rick and Tony have been great to me. My parents use ACC as well. If you liv More

by Monika1364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Casanova and Tony Roman
February 28, 2011

I was driving on the road trying to get to the ACC dealer but I was not familiar with the roads in that area so I was a bit lost. And I came to the stop light so I look around and when I glance to my leftI s More

by frankholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cretu
February 25, 2011

I recently worked with Atlanta Classic Cars for a regular maintenance service for my car. The staff was very helpful and professional, Mr. Robusto, in particular was very pleasant and courteous. I would defi More

by karlie982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robusto and
February 22, 2011

I went to the dealership to get a "B" service completed on my SL500. My appointment was scheduled for 2pm - I was not help until 2:27. They needed to keep my car overnight and gave me a r More

by mskjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Black
Mar 09, 2011 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your feedback. At Atlanta Classic Cars, we understand that it is through our customer comments that we can improve our service. I apologize you did not have a satisfactory experience with our estimation process. We would like the opportunity to rectify the situation in order to regain your business. Please reach out to us- myself or Jay Harward, our Service Manager, at your convenience. 770.279.3600 We look forward to hearing from you. Johanna Ellis

February 08, 2011

Our sales experience could not be better the dealership offers very personalized service. This was our first purchase of a Mercedes and it made converts out of my husband and myself.He had been driving a J More

by Karenscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Starks
January 15, 2011

As usual, prompt service on a minor repair. My car was inspected promptly, and Kim ensured that the job was dome quickly. I spent only one hour at teh dealership while the team replaced an "O" ring in th More

by rballagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim (Service Team Lead), Kim Cates
January 04, 2011

The dealership is excellent... full of great people and a great service department. I ordered a car to be built at the factory, and they handled the whole process with ease and were professional. It was my More

by mcintyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jesse Cannon Wallace
January 03, 2011

Went back to the dealership for a scheduled service today. Staff was friendly from the moment I pulled up. The service went great and the time flew bye with all the great amenities available in the w More

by alphadawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanna
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