Back

Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
459 Reviews

459 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

Sort by
September 29, 2022

We had an emergency issue. Jackson fit us into their busy schedule, repaired our issue in 2 hours. By far the most pleasant experience we have had with a dealership. No compari More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Super service and advisor. . Great atmosphere and friendly environment. The service was quick and everything was explained afterwards. Assistance with features that I couldn’t More

by Finittagardner01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
September 01, 2022

Christy's customer service is always awesome thank you so much for always being so very helpful with whatever problem I have had with both of my Mercedes over the past 10 plus years. More

by Lorenemck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

I have been coming here for years and they always do a really great job More

by MVATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Christy Hicks was my Service Advisor/Representative and she is Awesome. Very professional and extremely personable. And Drew in Services was also Awesome and a pleasure to work with. I would highly recom More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
August 11, 2022

Bobby waites service advisor was over the top, did not even buy the car there brought it in for warranty work .....it was a Nordstrom experience ! More

by Henricus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Service great, good customer service , everything is good, good place , (I don’t write English good More

by Haitran0199@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Taylor, Jim and all the staff in the service department were excellent! Had the best experience! More

by steve salmieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Major
August 10, 2022

Jackson Barron was very helpful with our service issue and communicated with us each step of the way! More

by tanyabryant50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Wile
August 06, 2022

The staff was prompt and courteous. My service advisor followed up within a day to update me on my car. More

by kirwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...