Mercedes-Benz of Atlanta Northeast - Service Center

No one ever picks up the phone here. If you are getting work done on your car, make sure you follow up with your advisor because they will leave for the day and leave you hanging. If you are getting work done on your car, make sure you follow up with your advisor because they will leave for the day and leave you hanging. More

It’s HORRIBLE ! !! It takes for ever to take care of your car. No one is responsive to your phone calls or text messages including the manager of this place. We have !! It takes for ever to take care of your car. No one is responsive to your phone calls or text messages including the manager of this place. We have been their customers for almost 20 years, but this place has been getting worse and worse since couple years ago. Now taking our car to this place is like a nightmare for us. We absolutely wouldn’t recommend this place to anyone!!! I wish someone in higher place could fix this situation. More

My battery replacement was quick and the service was great. I would recommend the service center to my colleagues great. I would recommend the service center to my colleagues More

Very good services. Fast service. Friendly customer service. Good advise. No need to worry anything Fast service. Friendly customer service. Good advise. No need to worry anything More

Awesome service and great amenities while you wait! Kristen was wonderful service advisor! Will definitely return Kristen was wonderful service advisor! Will definitely return More

bobby helped me navigate the issues and explained everything. Very pleased with the service O received everything. Very pleased with the service O received More

It was very nice services. I did not expected to be fixed little dent on my car, but it was an amazingly looks like a new. Christy was very nice and helpful. Really apprecia I did not expected to be fixed little dent on my car, but it was an amazingly looks like a new. Christy was very nice and helpful. Really appreciate it. More

Professional and courteous sales and service departments. You are treated as a valued customer in all aspects regarding your purchase of a vehicle. I would recommend this dealership to anyone. You are treated as a valued customer in all aspects regarding your purchase of a vehicle. I would recommend this dealership to anyone. More

I was greeted promptly and with a smile. My vehicle was inspected immediately and the problem diagnosed. I was kept informed every step of the way. Overall great service experience. Definite My vehicle was inspected immediately and the problem diagnosed. I was kept informed every step of the way. Overall great service experience. Definitely my new dealership for service. More

Always a pleasure working with Tony. The dealership reviews all my questions and concerns, providing a loaner car when applicable. Minimal life inconvenience when working with this ser The dealership reviews all my questions and concerns, providing a loaner car when applicable. Minimal life inconvenience when working with this service dept More