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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
459 Reviews

459 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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July 12, 2022

Very good service and customer service. Friendly Staff and very helpful. Clean waiting area and overall great experience. More

by Ebyerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Major
July 06, 2022

Got me in on before the holiday weekend. Fantastic staff n even better customer service More

by raymondblum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmsteen
July 01, 2022

They were easily reachable, had limited wait time and my service advisor was professional and knowledgeable More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Josh Greer and Jackson Barron are always super professional and work at service department great and in time. This is a great dealership with greater people!! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Greer
May 12, 2022

Excellent Service. The problems are very quickly solved. Angela Yeo the Service advisor is very professional and helpful with answering questions. She definitely is on More

by vera.mcinnis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
April 30, 2022

Christie Hicks is awesome! Always presents full picture and always follows up with her customers! More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The service manager was professional and a good communicator. The tech took time to share his findings with us. More

by hughesgdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Very nice advisor person ( Jackson Barron ) Fast service and they keep me informed. Nice and safe location. More

by Reyad
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Absolutely great experience. The service advisor was very thorough and talked me through what the car needed and what it didn’t. He wasn’t trying to sell me stuff like other deal More

by BuntyRamakrishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize for not getting all the names but it’s takes a team to satisfy a customer. And hats off to this team.
April 17, 2022

Great staff! Excellent service! Mr. Waites is a professional who take pride in giving exceptional service. More

by Joanopal.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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