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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.3
449 Reviews

449 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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January 25, 2022

Great service consistently. I would recommend getting your vehicle serviced there. Very comfortable waiting area as well. More

by Hazel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
January 21, 2022

Great customer service! They assured me that they would take care of my car and they did. Very professional environment. More

by Cynthia Jelks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Moore
January 19, 2022

Professional service; They rolled out the red carpet. MB NEATL is a 1st class operation. More

by bigq4mayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
January 17, 2022

My service advisor treats me like I’m family and therefore I feel safe and very secure in everything he advised me in with my vehicle takes very good care of me More

by trice.catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I have never had such a wonderful experience like I’ve had at your location. Jackson my service consultant was outstanding. He kept me informed of the progress in the repair of the church van. Everything More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim responded

See above

Jan 06, 2022 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so much Jim. We appreciate your business.

December 30, 2021

Bobby got back to me without me having to call up and gave me a update about my car thank you 🙏🏽 More

by Sammi0207
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Great service. Second car serviced here, Jackson does take great care of customers. I would highly recommend this dealership More

by Docholliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Bobby is the best! I’ve never had a bad experience working with him. Recommend. More

by livestrong456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Excellent Service consistently! Bobby; service advisor, always ensure that you are fully satisfied before leaving. He is compassionate and make you feel as part of the Mercedes Benz family! Amazing job per More

by Rwinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

They pay attention to detail. Mr. Barron is always courteous and efficient. Nice atmosphere. Relief to know our GLC is in good hands. More

by chaynes4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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