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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.5
458 Reviews

458 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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March 09, 2020

Where do I begin. Atlantic Classic Cars personell are always so accommodating the minute we drive up for repairs for the vehicle. Inside they let you know your advisor knows that you have arrived an d he More

by Spring24
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
Mar 23, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Atlanta Classic Cars

February 20, 2020

Elizabeth has been most helpful to me as a n Atlanta Classic Card & Mercedes Benz newbie! She takes the time to understand and resolve your concerns. Thank you Elizabeth. More

by fwlawlor
Recommend Dealer
Yes
Employees Worked With
Elizabeth Gullickson
Feb 26, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We appreciate you taking the time to share your experience with us. Elizabeth is truly one of a kind and a favorite amongst our guests. As you experienced firsthand, there are A LOT of amazing features to your Mercedes-Benz and She understands that purchasing a Mercedes-Benz is a HUGE deal and her goal is to make sure you understand everything your vehicle is capable of. Thank you again for sharing & for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

February 19, 2020

My experience was awesome. Great customer service. Questions answered in a timely manner. The work done on my car was done to my expectations. I would rate this dealer as a 10. More

by ellenkathleengregory
Recommend Dealer
Yes
Employees Worked With
Ben Ajani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laureen Quinn
Mar 23, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We really appreciate you taking the time to give Atlanta Classic Cars a 5-star rating. Have a great day!

February 14, 2020

Great service, friendly people, timely response, honest opinions and feedback. Took my AMG in for an A3 service, refresher and A/C flashing light. Repairs were made in 24hrs, got a loaner and barely used i More

by T-Time
Recommend Dealer
Yes
Employees Worked With
Jim Major
Feb 18, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jim is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

February 13, 2020

It's a very nice dealership. However, some service greeters needs to be a bit more polite. Some mechanics servicing your vehicle needs to be more detailed oriented and do a complete check of the vehi More

by E350
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

My advisor was Nick Disney he was very polite and very informative. He answered all of my questions. He even checked on my dash to see when my service should be scheduled. He went that extra mile. I app More

by BenzQueen
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Feb 12, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Our top Priority is to ensure each guest has an excellent experience while here and we are thrilled that Nick made that happen for you! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

January 29, 2020

ACC makes sure the car has been properly repaired before they sign off. The quality of service is excellent. The advisers are really helpful in determining a repair/maintenance program. They are considerate More

by sueh
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Feb 05, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Wow! Thank you so much very for your kind words about our Christy! She is one of the best in the business and she truly cares each about their guest and strives to deliver the best experience. Thank you for your kind words and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

January 24, 2020

ACC never disappoints. The Service was, impeccable. My Representative Eli, was the most Professional Rep, I have ever met at, ACC. He was, completely thorough throughput the, entire process. Now, my wait More

by Gentle
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Feb 05, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Eli is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

January 24, 2020

Great Job by Bobby Waites and the Atlanta Classic Cars Team Thursday, January 23, 2020 What a pleasure and ease it was to have my MB serviced at Atlanta Classic Cars this afternoon lead by Bobby Waites Servi More

by marco-polo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

January 20, 2020

Maybe the best and most efficient dealer around. Have been there twice recently and both times were met with friendly and knowledgeable personal. They kept us informed throughout the process and provide More

by Gchrstn
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We greatly appreciate you taking the time to write this fantastic review on Jackson!He is a favorite among our clients because he strives to provide the very best service for our clients. We'll pass along your positive feedback to him! We look forward to seeing you here again!

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