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Mercedes-Benz of Austin

Austin, TX

4.8
1,299 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,299 reviews

February 04, 2017

Good job! All was completed as expected....great loaner car....they worked with me on my price quote, and all were pleasant and very responsive. Thank you! It More

by Pagtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Odom
Mar 08, 2017 -

Mercedes-Benz of Austin responded

We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. It is through feedback like yours full of encouragement that we renew our commitment to always trying our best for customers like you. Thank you for the review and best wishes. -The Team at Mercedes-Benz of Austin

February 01, 2017

Never a disappointment! Very easy to work with and very thorough in the service department. Would buy another vehicle from them if I ever need to. Always professional. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nolen, Ron Odom
Mar 08, 2017 -

Mercedes-Benz of Austin responded

Our customers deserve the highest level of service and professionalism, Bill. We appreciate you taking notice and sharing your experiences in a review! Thank you for your continued business and happy cruising. :) -The Team at Mercedes-Benz of Austin

February 01, 2017

airbag recall the work was done on time and Minh Fogel went the extra and pointed out front tire wear and talked to me about my options. Very thankful More

by Jason Heyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel
Mar 08, 2017 -

Mercedes-Benz of Austin responded

Thanks for the great review, Jason! We're lucky to have advisors like Minh who are passionate about assisting customers like you. :) We look forward to serving you next time! -The Team at Mercedes-Benz of Austin

January 31, 2017

Wonderful It was perfect and easy... great... Ron always makes easy for me ... and stays on top of the process and keeps me updated with phone calls and emails More

by Kelly S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Odom
Mar 08, 2017 -

Mercedes-Benz of Austin responded

Thank you so much for the review, Kelly! We'll be sure to pass along the compliments to Ron. We appreciate you helping to spread the good word about our dealership. :) -The Team at Mercedes-Benz of Austin

January 31, 2017

Great Experience at Austin Mercedes Benz The service is always great at AMB. I was able to make my appointment without any problems. The coffee was delicious while I waited. Y'all rock. More

by RalSal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 08, 2017 -

Mercedes-Benz of Austin responded

We're are so glad to hear that everything went smoothly! We take first class service seriously, and serving great coffee. ;) We look forward to seeing you next time. -The Team at Mercedes-Benz of Austin

January 20, 2017

Outstanding customer service I am always impressed by the consistency of excellent customer service! Ron has been my service advisor for 5 years now and has provided to notch cust More

by Cheene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Odom
Jan 27, 2017 -

Mercedes-Benz of Austin responded

Wow, Cheene! We can't thank you enough for the kind words. We want every single customer that walks through our doors to experience that same level of service. We'll be sure to pass the compliments along to Ron and we look forward to continuing to serve you for many years to come. :) -The Team at Mercedes-Benz of Austin

January 19, 2017

Nick is the best! Thank you Nick Opinker for making sure that my car was safe to drive to Houston---your willingness to have folks check my car (without me having an ap More

by Rosamaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Opinker, you're the best! Thank you
Jan 27, 2017 -

Mercedes-Benz of Austin responded

Thank you so much for taking the time to write such a nice review. We're happy that we could assist in getting you back on the road safely for your trip; helping our customers is what we love best! We can't wait for the next opportunity to serve you and until then, happy cruising! -The Team at Mercedes-Benz of Austin

January 17, 2017

Great customer experience Mihn is my service rep and always very helpful. I love the texting feature and easy access to her. I also really liked the new Mercedes SUV I was gi More

by danniranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel
Jan 26, 2017 -

Mercedes-Benz of Austin responded

Danni, thank you for taking the time out of your busy schedule to review our location.. We are constantly hard at work to deliver the best possible products and experiences. We are honored to have had opportunities to serve you and look forward to seeing you again! -The Team at Mercedes-Benz of Austin

January 15, 2017

Hassle free buying experience! Ray Terranella sold me my first Mercedes-Benz! He was friendly and very professional. I never felt pressured and he made the whole process pleasant an More

by jsriddell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Mayhugh, Ray Terranella
Jan 26, 2017 -

Mercedes-Benz of Austin responded

Congratulations on the purchase! We wanted to take a moment to thank you for telling us more about your visit. Everyone here is working hard to create experiences and deliver first class products that inspire customers like you to continue visiting us. Know that we are here to serve you and will always try our best to do so. Welcome to the Mercedes-Benz family and we can't wait to see you again in the future! -The Team at Mercedes-Benz of Austin

January 12, 2017

Not having a scheduled appt. service was quick!!!!!!! Service was completed within an hour. I drove in after work with a large piece in my tire. It took less than an hour and a half, and my car was wash More

by roland01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Wade Wells
Jan 26, 2017 -

Mercedes-Benz of Austin responded

Stella, thank you for taking the time to let us know how we are doing. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We can't wait for the next opportunity to serve you! -The Team at Mercedes-Benz of Austin

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