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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
March 17, 2022
My husband and I was treated excellent from the time we walked into the dealership! Jason listened to want we wanted and nailed it! We walked out with the prefect truck for our family! If we had to do it a walked into the dealership! Jason listened to want we wanted and nailed it! We walked out with the prefect truck for our family! If we had to do it again we would go back and deal Jason T he was an excellent salesman. The key is Jason was relatable and not pushy everyone hates a pushy salesman. We had a wonderful experience. More
by brown_adriene
March 13, 2022
Excellent customer service. We were updated frequently on the status of our maintenance service. Ayanna communicated excellent. Always prompt exceptional service! We were updated frequently on the status of our maintenance service. Ayanna communicated excellent. Always prompt exceptional service! More
by Stacieknippers
Employees Worked With
March 08, 2022
Very satisfied with the service at Mercedes Benz BR. Josh was very helpful and courteous. Josh was very helpful and courteous. More
by Rocko
Employees Worked With
March 05, 2022
Mercedes Benz of Baton Rouge is the gold standard for service and customer service. Other dealerships please take notice! Pop service and customer service. Other dealerships please take notice! Pop More
by Marky16
Employees Worked With
Other Employees :
Nick Pentas, Allen Misher, Hess Crockett
March 04, 2022
Perfect Service! Went above and beyond for me to resolve a payment issue. Thank you Ayanna. Went above and beyond for me to resolve a payment issue. Thank you Ayanna. More
by nicole.arnold
Employees Worked With
March 03, 2022
I was greeted by a Service Advisor within a few minutes. My Service Advisor Ayanna was very professional and explained in detail what issues needed to be taken care of with my vehicle. My Service Advisor Ayanna was very professional and explained in detail what issues needed to be taken care of with my vehicle. More
by kwalker70072
Employees Worked With
March 03, 2022
I have always received exceptional service from the dealership. My advisor is always accommodating, friendly and professional. dealership. My advisor is always accommodating, friendly and professional. More
by rbelton
Employees Worked With
March 03, 2022
Mathew George was my salesman he was honest and very helpful. The communication between the both of us was great and the sale was very smooth helpful. The communication between the both of us was great and the sale was very smooth More
by henrylware
Employees Worked With
March 02, 2022
Very friendly, knowledgeable, thorough and professional staff. The service to be done to my vehicle was clearly explained and cost accurately described. Ms. Andrea is a great asset to the service departmen staff. The service to be done to my vehicle was clearly explained and cost accurately described. Ms. Andrea is a great asset to the service department and to the dealership. More
by rummlerfarms
February 25, 2022
Steve Miclette was a very helpful knowledgeable and on his game. He sold me a used E400A 2018 and ordered a new E450A4 2022. I have recommended him to another interested in a M B. Purchase his game. He sold me a used E400A 2018 and ordered a new E450A4 2022. I have recommended him to another interested in a M B. Purchase More
by Short Fuse
