Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 793 reviews
December 19, 2021
The entire team made my buying experience wonderful. Everyone was professional and courteous in providing service. Everyone was professional and courteous in providing service. More
by Mervindjackson
December 19, 2021
The service was timely and excellent. The staff was friendly and very efficient. Overall good experience. friendly and very efficient. Overall good experience. More
by Charles Berggreen
December 16, 2021
Ayanna in Service was awesome! She is a gem! Very professional and detail oriented. Well worth the drive from Lafayette to get my vehicle taken care of! professional and detail oriented. Well worth the drive from Lafayette to get my vehicle taken care of! More
by nbelaire
Employees Worked With
December 13, 2021
Awesome experience. Prompt and efficient. Excellent customer service. Very attentive. Salesman, HK was also top notch. Will recommend Mercedes Benz Baton Rouge to everyone I know customer service. Very attentive. Salesman, HK was also top notch. Will recommend Mercedes Benz Baton Rouge to everyone I know More
by lorettarobillard
December 11, 2021
Everything was fantastic!!! Ayanna was my service advisor and was extremely kind and kept me informed throughout the process. and was extremely kind and kept me informed throughout the process. More
by hktorrence
Employees Worked With
December 09, 2021
Service was on schedule and done timely. The staff handled their work well. It was an overall good experience handled their work well. It was an overall good experience More
by jaesonmbrown
December 03, 2021
The staff at this dealership from receptionist, sales, service department is phenomenal, professional and friendly. You always feel welcome when you are here and staff goes out of their way to help you. A service department is phenomenal, professional and friendly. You always feel welcome when you are here and staff goes out of their way to help you. Andrea Bridwell has always bent over backwards to make my service appointments seamless, Just bought my second car there and Jason, Mason, Brandon and Shannon very helpful throughout the process as was Hess when I got the first one. More
by eguedry28
Employees Worked With
December 02, 2021
I had my car serviced and it was a pleasant experience. My service coordinator was very pleasant and knew how to answer all of my questions. My service coordinator was very pleasant and knew how to answer all of my questions. More
by teedytoni
Employees Worked With
December 01, 2021
I was taken care of, had an electrical problem, they tried to fix it, but was informed I had to go to a RV shop. They explain what was needed and was also written down. Thank you, this was done in a s tried to fix it, but was informed I had to go to a RV shop. They explain what was needed and was also written down. Thank you, this was done in a short time frame. More
by brudest1
Employees Worked With
