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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
May 06, 2021
My experience with Mercedes Benz of Baton Rouge was wonderful! Sales Rep Shawn Clofee was filled with knowledge. His guidance helped me to choose my new vehicle and feel nothing but excitement about it wonderful! Sales Rep Shawn Clofee was filled with knowledge. His guidance helped me to choose my new vehicle and feel nothing but excitement about it. The process was "sweatless!" The sales team and service team are personable and accomodating. The waiting area is very comfortable, clean and filled with complimentary snacks and drinks. Mercedes Benz of Baton Rouge is an A plus dealership. I've never had a bad experience. Thank you MBoBR! More
by marble.eyez1
Helpful May 03, 2021
Thanks for the fast friendly and detailed service provided! The customer service was superb! My Mercedes Benz is back on the road thanks to you all! provided! The customer service was superb! My Mercedes Benz is back on the road thanks to you all! More
by DeeBee
May 01, 2021
Best dealership I’ve been to. I live in New Orleans but will drive to Baton Rouge to get my car serviced. They are accommodating and extremely professional! Great team. will drive to Baton Rouge to get my car serviced. They are accommodating and extremely professional! Great team. More
by lanavo
April 30, 2021
Love everyone great service very friendly staff I felt like wow these people are awesome.. Keep up the good work,you all are doing a great job. like wow these people are awesome.. Keep up the good work,you all are doing a great job. More
by pamchopin225
April 28, 2021
I had a few questions they were all answered and when I came to pick up my vehicle I didn’t have to wait over 15mins ..Awesome came to pick up my vehicle I didn’t have to wait over 15mins ..Awesome More
by Smbsmith72
April 24, 2021
My son and daughter-in-law purchased me a 2021 Mercedes from the Houston dealership and I live in Baton Rouge area. After only having my new vehicle for two months, I had the unfortunate luck of getting na from the Houston dealership and I live in Baton Rouge area. After only having my new vehicle for two months, I had the unfortunate luck of getting nails in two tires. The two dealerships got together and resolved my problems. Thank you so much for going the extra miles and investigating the best way to satisfy a customer. I’m loving my new Mercedes. Great customer service. More
by SAJ
Employees Worked With
April 23, 2021
Just purchased the vehicle from a different company and wanted to have it checked out by the manufacturers themselves. Josh made sure every question was answered. Made sure the car was checked out from the wanted to have it checked out by the manufacturers themselves. Josh made sure every question was answered. Made sure the car was checked out from the top to the bottom. Having it checked out saved me $2500!!! Thanks Mercedes of BR More
by jamiekwatson
Employees Worked With
April 21, 2021
Exceptional Service. I was very impressed with the overall service and prompt attention to my specific needs. Ayanna was also very friendly and accommodating. Great Job!!! overall service and prompt attention to my specific needs. Ayanna was also very friendly and accommodating. Great Job!!! More
by rbelton
Employees Worked With
April 20, 2021
The service manager - Andrea - thoroughly knowledgeable & results oriented. Very responsive and timely. My sales person is still my go to person on my vehicle long after the transaction. Mason Thomasee results oriented. Very responsive and timely. My sales person is still my go to person on my vehicle long after the transaction. Mason Thomasee keeps threading the relationship with Mercedes and MBOBR because or his responsiveness & being an ping ping source of information about the vehicle, its maintenance and Mercedes. More
by KimS
Employees Worked With
April 16, 2021
I can always count on Mr. D’Arcy in the Service Dept. (In Baton Rouge). He is the BEST.... very knowledgeable, reliable and courteous! This is the second GLK I’ve owned and its a great vehicle. Baton Rouge). He is the BEST.... very knowledgeable, reliable and courteous! This is the second GLK I’ve owned and its a great vehicle. More
by BR Customer
