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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

5.0
519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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October 30, 2021

Dealership is 1st class. Definitely would recommend Mercedes Benz Baton Rouge to everyone looking for a Mercedes Benz and looking for great Service.. More

by Ferdinand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Josh Marchan is your BEST Service Advisor. He is the reason we come to BR Mercedes Benz for service to our Mercedes. More

by Baton Rouge Mercedes
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Fantastic service everytime!! Friendly technician who kept me informed the entire time. My car was repaired very quickly. More

by racegirl038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Ellsworth
October 26, 2021

Wonderful service department. Check in was easy, loaner car transitions was flawless, it was a great experience! Way to geaux team! More

by serbarnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwendolyn Wild
October 25, 2021

Andrea was very helpful in expediting scheduling, getting a loaner and getting the problem causing my car to stall fixed. She is very professional and knowledgeable. More

by DANILSON.SUZANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Ellsworth
October 25, 2021

Always impeccable customer service. This is our 4th Mercedes-Benz. I won’t buy anything else or from anyone else. Simply the best… MBOBR! More

by picardprofessionalservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Convenient online service scheduling and Best courteous service ever! Service turnaround time began promptly and ended quickly. More

by ipfields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

D’Arcy Hines is THE BEST !!! He answers his phone 24/7 and gives me great service. More

by lauragracegilliland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Excellent service done in a timely manner. Ayanna was very attentive and professional. We highly recommend service work here More

by Gmb1735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

For my first visit to this service center, I was very pleased with the service I received. The service care specialist exemplified great customer service and professionalism. More

by LPL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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