Mercedes-Benz of Baton Rouge - Service Center

Always a pleasant environment! Love my service adviser. Gwen Wild is the best. I enjoy visiting the show room as well. Always open to upgrade. Gwen Wild is the best. I enjoy visiting the show room as well. Always open to upgrade. More

The visit was excellent. Mr D’arcy was very welcoming and explained in detail why some suggestions were made. The dealership prices are competitive for parts and services, for example , Tire prices are less explained in detail why some suggestions were made. The dealership prices are competitive for parts and services, for example , Tire prices are less expensive than at our local tire shops. Thank You, Thank You, Thank You. More

Excellent customer focus from the service advisors. As it was my first visit to the dealership they provided an orientation of the waiting area and all amenities. The work on my van was completed ahead o it was my first visit to the dealership they provided an orientation of the waiting area and all amenities. The work on my van was completed ahead of schedule. Overall a five star experience! I will be back for future service work. More

Everyone we dealt with at Mercedes Benz Baton Rouge was wonderful. The experience was very enjoyable. The customer services is excellent. We look forward to having our vehicle serviced at this location. wonderful. The experience was very enjoyable. The customer services is excellent. We look forward to having our vehicle serviced at this location. More

This location has the sweetest staff and amazing customer service. Mercedes-Benz customer service is truly unmatched. Service is always done quickly and efficiently every time without fail. service. Mercedes-Benz customer service is truly unmatched. Service is always done quickly and efficiently every time without fail. More

Mercedes-Benz of Baton Rouge met all of our requests in very trying times of hurricane Ida! We are always very happy with our service! very trying times of hurricane Ida! We are always very happy with our service! More

Adrian was an service writer and an assets to your organization. She was very patient and she was very accommodating organization. She was very patient and she was very accommodating More

I feel very safe when using Mercedes Benz service department for any repair and/or service update. My service rep is Josh Marchan and I truly trust him, he works with me and I feel that he is very ho department for any repair and/or service update. My service rep is Josh Marchan and I truly trust him, he works with me and I feel that he is very honest in assisting me, he keeps me fully informed of what is an urgent needed repairs/services and helps me in future repairs timeline. Again, I trust his honesty and leaves a happy customer each and every time I need help or information and any issues with my vehicle… it hard to find service rep you can Trust. More

MBBR always exceeds my expectations! That’s why I won’t drive anything else! I love how they take care of all my concerns at my 10000 mile service appointment and return my car to me in tip top shape! drive anything else! I love how they take care of all my concerns at my 10000 mile service appointment and return my car to me in tip top shape! More

My sprinter service experience at this dealership went extremely well. The sprinter service advisor operates his department like a well oiled machine. I give this dealership a 5 plus rating. extremely well. The sprinter service advisor operates his department like a well oiled machine. I give this dealership a 5 plus rating. More