Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Beaumont

Beaumont, TX

Overview
Reviews
Vehicles
4.4
85 Reviews
Call Dealership (409) 768-3201

1865 I-10 South

Beaumont, TX

77701

Directions

By Type

Showing 85 reviews

November 28, 2023

Great customer service and provide all information accurate, complete and timely. They follow up with me to ensure everything was good. More

by Alfredo Alvarado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
Report | Print
Nov 30, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 03, 2023

For 13 years they have taken very good care of me and my car. Always so clean when I pick it up More

by Bkbmol2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Briggs
Report | Print
Nov 07, 2023 -

Mercedes-Benz of Beaumont responded

It's fantastic to hear that you've had a long and positive relationship with Mercedes-Benz of Beaumont, who has taken great care of both you and your car for over 13 years. Consistently clean and well-maintained vehicles are a testament to the quality of service you've received. Such long-term customer satisfaction speaks volumes about the trust and reliability you've built with your service provider. Here's to many more years of excellent service and a well-maintained car!

Helpful
November 01, 2023

Knowledgeable, great customer experience and service, clear communication. The Service Department really goes the extra mile. More

by Deidré
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Nov 03, 2023 -

Mercedes-Benz of Beaumont responded

It's fantastic to hear that the Service Department at Mercedes-Benz of Beaumont is knowledgeable, provides great customer experience and service, and goes the extra mile. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 28, 2023

They got my car in and performed all of the required maintenance and did a thorough job in a timely manner. More

by Swatjus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne St Romain
Report | Print
Nov 01, 2023 -

Mercedes-Benz of Beaumont responded

Getting your car in for required maintenance and having the service performed thoroughly and in a timely manner is essential for a positive service experience. It's great to hear that you had a good experience. We're here to help and ensure you have the best experience possible!

Helpful
October 24, 2023

My service adviser Kristie is fantastic! She always helps me resolve my issues in the most efficient manner. More

by Reneescar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Lyndsey
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Beaumont responded

It's great to hear that you've had a fantastic experience with your service advisor, Kristie. Efficient and helpful service advisors are crucial in ensuring a smooth and satisfactory experience with your vehicle maintenance. Your feedback is greatly appreciated!

Helpful
September 30, 2023

Smooth and efficient Service. No hassle. Friendly staff. Will definitely return for my next service. More

by hanet33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medallista and Jonathan
Report | Print
Oct 03, 2023 -

Mercedes-Benz of Beaumont responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 26, 2023

I’ve been pleased with the manner in which the service I have received from this dealership was handled and performed. More

by wigginsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsey and Susan (LNU)
Report | Print
Sep 29, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 23, 2023

Kristy was my service advisor and was awesome. She is very knowledgeable and helpful. She kept me posted on the status of my vehicle throughout the service. Kristy is a great asset to the company. More

by daiglek41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled that Kristy provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 20, 2023

The service at Mercedes Benz of Beaumont,Texas was excellent.All questions were answered and taken care of. More

by daneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Briggs throughly explained everything.
Report | Print
Sep 22, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 17, 2023

I loved the speed I was given the personal attention. The patience and pleasantness of the people on the phone and those who handled my account. . The great waiting area. Thank you so much. More

by louis smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber was wonderful
Report | Print
Sep 19, 2023 -

Mercedes-Benz of Beaumont responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

Helpful
1
2
3
4
...
9