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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
511 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 511 reviews

December 06, 2023

Great service, keeps me updated on the process. Like the video they send with the quote so I can see the issues that need to be addressed and the urgency of each one. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
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Dec 08, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your positive experience at Mercedes-Benz of Boerne! Keeping customers updated on the service process and providing a video with a quote is a great way to offer transparency and help you understand the urgency of each issue. Thank you for your business!

Helpful
December 05, 2023

Lynda is nothing short of awesome. Mercedes Benz of boerne is lucky to have her on their team. More

by pkrdpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
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Dec 07, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 05, 2023

Went for service B for my GLS. Excellent service, very nice staff and service advisor. Will use this dealership next time. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Dec 07, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 03, 2023

We always receive excellent service. Linda de la Cruz is always ready to assist us. More

by C Galvis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
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Dec 05, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
December 03, 2023

Outstanding customer service from beginning to end. I live in Alamo Heights and chose to go to the Boerne dealer over San Antonio because I know your service will be top notch. Thank you! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service department representative
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Dec 06, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you had an outstanding experience at Mercedes-Benz of Boerne! Choosing to travel there over a closer option shows how much you value our top-notch service. When customer service is consistently excellent from start to finish, it really makes a difference. Thank you for your business!

Helpful
December 01, 2023

Excellent Sales Representative Excellent Service Representative Great Experience and Atmosphere Have purchased numerous Mercedes Benz Automobiles from this Dealership when something went wrong t More

by mcollins4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Cardenas, Eddie Waters, Sean Gahan
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Dec 02, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your positive experiences with both the sales and service representatives at Mercedes-Benz of Boerne! Consistently receiving excellent service and having issues addressed appropriately is a testament to their commitment to customer satisfaction. We thank you for your continued business!

Helpful
December 01, 2023

Lynda De La Cruz is a very competent, knowledgeable and professional service representative that was very helpful. More

by jfuller393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz in service..
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Dec 06, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 30, 2023

This is the best dealer I’ve ever used. And, the service department is excellent. More

by Sam C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Waters
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Dec 02, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 29, 2023

The service experience is perfect, from setting the service appointment to driving away with a high performing car. We would like to thank Ryan Delahunty and the service team for being so courteous, at More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Delahunty and Service Dept Team
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Dec 01, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Ryan provided courteous, attentive, and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 29, 2023

Dealers service representative Linda Del La Cruz provides outstanding customer service Very knowledgeable and has excellent communication skills. More

by joe_franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda dela cruz
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Linda provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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